I generally write positive reviews. This is an exception. Checkin: one person at the desk, took twenty minutes, completely unacceptable Room Service: took 1 hour 20 minutes to arrive, cold, terrible Room: very small for a Renaissance, and even for Europe. The bathroom ceiling had water damage and painted-over active mold. The room was dusty....and the sheets were suspect...something that... more

We recently stayed two nights at the Barcelona Hilton prior to a cruise and definitely enjoyed the experience. Here’s a recap of what was great and some things that could have been a bit better. Staff: All the staff members we interacted with were pleasant, professional and helpful. We arrived early in the morning but as luck would have it,... more