My husband and I decided to try this resort fairly last-minute and were NOT disappointed! Weather was great, staff were wonderful. Room was excellent with A1 A/C. No english TV channels, We were oceanview with a gorgeous breeze blowing through the room during the day. Beach was our hang-out as the breeze was just right everyday. Too hot for us... more

Let me just start by saying people that come to this resort complain way to much when they are getting all this for $500 a week!!Ok now thats out of the way.I had a fantastic time here.The entertainment staff became my friends by the end of the week and still talking to them today.The pool bar is where I spent... more

Club Amigo Caracol - This was the worst hotel with the worst customer service that I have ever been to in Cuba ! it should be called -"Club, let's see how much money we can gouge from the touristas and threaten them by telling them they cannot go back to Canada unless they pay $10 pesos for a towel!!"" I... more

Let me just start by saying this was all inclusive for 500 so we didn't expect much, but at the same time we didn't expect so little Food was pretty bad. If you don't mind eating the same thing 3 times a day, you will be fine. But there was literally no variety. The Omelets in the morning were ok,... more

This hotel is the smallest on the Santa Lucia beach strip. It has nice gardens and larger rooms that include a small living room. The food is average, the beach is okay but the ocean floor is full of small rocks and seaweeds, so bring water shoes. As for the rest, animation was inexistent when I was there but that... more

WATER SHOES ARE A MUST. The beach, I could not believe it ! The first 10 feet in the water near the beach is full of coral rocks and after its weeds (good to see small fish). The coral reef (about a mile away ) blocks the sea, so there is little or no ocean waves to play in, my... more

First off, let me say my comments here (good or bad) are made comparing this resort to others we've stayed at in Cuba. I hate it when people don't take into account they're in a 3rd world country and go to Cuba expecting Vegas-style accommodations and cruise-style food. We stayed at Caracol from May 15th to the 22nd. We booked... more

Club Amigo Caracol was great and although as with all places nothing is perfect we had an amazing time there... The resort is very nice, the majority of staff are exellent, and the food is decent. There isnt much variety but picky as I am I always found something to eat and I was there for 2 weeks!! The rooms... more

This trip was the best I had ever been on. The staff at Caracol are amazing - they go over and above their call to make your stay a good one. With friendly personalities and great opportunities to participate in activities around the resort - it makes it amazing. The food was good... it wasnt as to what people think... more