Well, the hotel was OK but... Room was definately not 4 or even 3 star and smelled. Problem was that we were put in a room that was: a. not cleaned and b. directly above the entertainment. Which meant no sleep until we complained and were moved to the floor above. If you are a non-smoker forget it. There are... more

I travelled from Sep 19- Sep 27. These are my reviews: Yes, the Hotel is a basic one, however; a lot of time and effort iwas spent in to keeping it clean and very attractive. The food was great in terms of variety, taste and service. Although the English language was very limited to most staff members, I feel they... more

Stayed in the least prestigious of the five hotels on the complex (and it showed!) so spent most of our time at other hotels (Bambu and Taino). The room was ok but in need of some refurbishments. The food was good although all buffett style which at times involved a huge rush for the food and lots of pushing and... more

As an experienced Riu Resorts guest (I have stayed at ALL of the Riu's in Mexico), I can give you an unbiased fair review of this property. First, you should note that this property is part of a true "Riu complex" (ALL of the 5 properties are conected and even "common area/ streets" belong to Riu). The "complex" is wonderful/awesume!!!... more

The Riu Naiboa is a clean hotel with friendly staff. the room was basic but also clean. Plenty choice of food at breakfast, lunch and evening meals.(Note:Men must wear trousers at evening meals) Bavaro itself has a beautiful beach where we spent most our days. The Naiboa is set back from the beach and is only a 5-10 minute walk... more

We stayed at Riu Naiboa for a week. We are a couple with a 1 year child (at that moment). it was 2 years ago, but i think it would be useful for someone. at first i want to say that we failed chosing copa because we arrived in Santo Domingo, and the travel to Punta Cana was awful. Weather... more

I came back from my Vacation 2 weeks ago, it was really a fun filled packed vacation with lots to do and see. I agree with a previous review, Juliana at the front desk was amazing, always very friendly and helpful, she became more like a friend than the Front Desk Receptionist. The weather was HOT HOT HOT, Beach was... more

The all-inclusive Riu Resort in Punta Cana were our accommodations for a long President's Day weekend trip. The property is comprised of two super swanky hotels (Palace Punta Cana and Palace Macao) and three less deluxe (Naiboa, Taino, and Bambu). The Niaboa is the least expensive of the five, and we thought it was an amazing deal. At arrival we... more

Hotel very busy, no available lounges by the pool, room had no air conditioning, front desk said they can switch us to a "suite" for an additional $50 paid directly to the worker. The "suite" was just awful, bugs in bathroom, moldy and room smelled horrible --- needless to say we checked out after 2 days --- I could not... more