Our stay was everything we hoped it would be; relaxing, luxurious, peaceful and tranquil. The aim was to do some serious chilling prior to the arrival of our first child and Tortuga Bay was the perfect destination. The room we had (Ocean view Suite) was right on the beach, perfect location. It had a kitchen, huge bathroom, huge sleeping/living area... more

First the pros: beautiful room, great beach. But sadly the cons are pretty bad. The service at Tortuga Bay thankfully is OK. But once you venture to the main hotel of Punta Cana, all bets are off. The staff members aren't just slow. They're just plain not nice. No smiles, no greetings. I spent a whole morning commiserating with another... more

We stayed in an Ocean View two-bedroom suite which overlooks the Caribbean Sea some 50 yards away. Tortuga Bay consists of 15 Villas with either ocean or golf views inside the Punta Cana Resort and Club. Everything was perfect; the weather, the accomodations, flat screen TVs, the help, especially the bartenders at the Bamboo and the Villa Managers who take... more

Just back from 5 fantastic nights at Tortuga Bay. If you are looking for total relaxation at a gorgeous and quiet place, this is it! It is hard to explain the level of service -- it is like nothing we've ever experienced, an especially welcome surpise for the carribean (and we've been to various high end resorts on different islands... more

The villas were very tatsefully appointed and the staff was very accommodating all around, although at times there were just too many in staff, to the point where there was true disorganization. There is a big language gap, as most of them speak very little english, so the restaurants frequently get the orders wrong. Time and patience perservere here, and... more

This resort is absolutely fabulous if you are looking to get away from it all via high quality accommodations and service. If you are looking for nightlife or partying or spring break this is absolutely not the place you want to go. However ,if you are looking for total relaxation in a private secluded luxurious beach setting there are very... more

We just returned from vacationing at Tortuga Bay and we can't say enough good things. As soon as we arrived, we were greated by the hotel and wisked past the custom lines. Upon arriving at the resort, we were checked in at our villa and were even upgraded to Ocean Front Villa. The views are amazing and we were able... more

Poorly managed upscale hotel that switched category room without notice. Although 51 units here with most empty and after arriving at 9PM from a 4 hour flt from Santa Domingo, kept us waiting 2 hrs to clean the room. Our villa manager was poorly trained - provided no orientation info nor map of the facility so we would know how... more

We just returned from 5 nights at Tortuga Bay. We had an excellent visit. The ocean front suite was beautiful, the beach was empty and secluded, the water clear. The staff was top rate: very kind, helpful and respectful. The resort it very well maintained. VIP transportation to and from the airport is included in your package, and is really... more