I was hesitant to book at the Ritz after a recent mediocre stay at the South Beach Ritz. After reading reviews of the other hotels on St. Thomas and St. John, I decided to book at the Ritz (over the Westin and Caneel Bay) because I had read that the Ritz had done a recent renovation. Bottom line, I would... more

Our experience probably was enhanced by the way they treated our tenth anniversary tag in the reservation, but it would have been great anyway. Upon arrival, they noted that commetn and upgraded us to a 2000 sq foot presidential suite (we paid for a basic room) with a full kitchen, two private balconies ovelooking the ocean and exercise equipment in... more

I'm very lucky my wife booked this trip for my birthday and I only had to show up. We traveled with a close friend that we have vacationed with before at Ritz Carlton Resorts and the Ritz St Thomas is now a favorite. I also read the few bad reviews on this site and I'm baffled. The location is gorgeous,... more

My husband and I were actually staying at Caneel Bay on St. John, and STUPIDLY decided to go the the Ritz for a nice dinner at the Bluewater. From the moment we arrived, it was a disaster! The woman who greeted us at the front desk didn't comprehend English, told us we didn't have reservations, which was of course, false.... more

What an incredible experience! The Ritz service lived up to its reputation! The restaurants, club lounge, spa, beach and activities are definitely on the list of to do's on the island. To have the opportunity to go diving, snorkeling, sailing, etc. in this paradise and then to be pampered when we returned to the hotel and our rooms is the... more

As a family of 6--4 kids ages 7-14..we relied on sites like this to make a final decision on our stay at the Ritz. After a few negative reviews, we were a bit unsure but decided to proceed as planned. Once we arrived at the Ritz, we never had a single regret... we wondered out loud on several occasions why... more

In early July we took our two college age boys to St Thomas and had a wonderful stay at the Ritz. After reading several not so great revues I was a bit worried, but thankfully followed my instincts. A few days before we were to arrive I received an email from the hotel asking for any special requests, likes, etc.... more

We went to the Ritz Carlton St Thomas for my wife's 40th birthday. First time we have stayed at a Ritz. We were given first class treatment from the moment we arrived. Reception was super-friendly and efficient. I had asked for a bottle of champagne to be in the room upon arrival and was happily surprised to see a birthday... more

After over reading/reviewing/researching, we made and excellent choice. Last year we thought we would step it up a bit and stayed at the JW Marriott Cancun (a total bust) so was worried about the Ritz. Let me say after the fact, NO WORRIES> Arrival - Greeted friendly and introduced to folks that would spoil us for the next 5 days.... more