I read a few negative reviews about this place but they were all unfounded in my view. Its not luxurious but gets the job done. Rooms are clean and comfy the shower worked fine and the views were amazing. I was on the 18th floor. The location is excellent everything near by and security guards at the entrance which made... more

We just got back from a week at the crowne plaza.The hotel for the most part was fine.It was the little things that were driving us nuts the whole week.We booked an all inclusive package for (alcoholic), beverages and buffet.We were coming off of having a great time from visiting mazatlan the same time a year ago with all inclusive.The... more

Check in is awful outdated and took forever. The Staff is very unfriendly and not helpful. We also had a backpack that went mysterously missing at the pool while out towels and shirts were found. Plenty of other hotels in Acapulco, find a different one. more

This was my second time in acapulco.. the last being 19 years a go. I have traveled to all or most of the resort areas, so here is my opinion. We booked the "all -inclusive", I guess knowing it was "standard all inclusive", but did print out what our tour company said it had to offer. 1) good stuff: Location... more

The hotel was beautiful, the view was fabulous. The rooms were cleaned each day with large fresh towels, great room service. I thought alot of the staff was very unfriendly and uncaring. Hated the long bus ride to get there and would never go all inclusive anywhere again. We had to pay to sit near the ocean on the beach... more

I have been to Mexico several times and have stayed at several all-inclusives. I know to go with minimal expectations, as not to be disappointed. We (a total of six of us) stayed for a week and we were all quite disappointed. I was on the tenth floor and the rooms were fine. I don't spend a lot of time... more

I booked my stay @ the Crowne Plaza back in May of 2007 on Travelocity because I wanted to lock in a good rate and good flight. I have stayed in Acapulco once before when I was a senior @ Texas A&M University - we stayed at the Emporio Acapulco - which was a forgettable hotel but perfect for college... more

Crown Plaza's are nice all over the world except Acapulco. The only thing I enjoyed about the hotel was getting away from the merchants on the beach by lying at a pool. Both double-bed bedspreads had numerous, disgusting red/black/brown stains on them, the bathroom smell made me gag each time I walked in and there was nothing good about the... more

The Crowne Plaza Acapulco is one of the classic hotels on the gold coast of Acapulco Bay - it is a landmark. As you walk through the hallways of major airports and see travel posters for Mexico - there is a good chance you will see this one. Now lets set your expectations. This is a Mexican Motel. What does... more