We were a little scared by what the hotel would be like by what the comments where and it is nothing like that. It is HOT and no air only in your room. But it is very nice looking. I wish there was better choices of food. The locals are very pushy. Do take the bus it is very cheap.... more

6 of us girls stayed at the Grand Oasis Playa recently and were really looking forward to it. Walked into the main lobby -- nicely decorated but oh so hot!!!! Most lobbies in the Caribbean are not air conditioned so you learn to deal with it. We got our rooms very quickly -- very nice rooms! HUGE! Gorgeous views!!! The... more

Be aware that the lobby, bars, and resturaunts are not air conditioned. August may not have been the best time to go in retrospect. They cleaning crew seemed apt however as the hotel was spotless the whole duration of our stay. The room was large and clean with a nice balcony overlooking the lagoon. The staff while helpful and friendly... more

Started out great. First when we arrived we hassled from the hotel staff to visit a time share the very next morning we declined and every day we were hasseled. WE were given a room with view of the conrete wall, so we complained and with a $20 tip we got an ocean veiw room. The curtains were stained as... more

This must be the worst HOTEL in Cancun. Granted it is an all inclusive for adults only; however, the staff are very rude (Concerige) and immature, service was horrible, food choices were the worst (all the left overs from dinner were at the breakfast buffet). Rooms are very small and the executive suite was more like a standard room. The... more

My wife and I wanted a care free honeymoon , which we defined as just answering yes, no to what we wanted to do. The Grand Oasis Playa did just that. There staff were very friendly and catered to all our wishes. They sat us down and went thru all the different tours . We did the top ones they... more

My wife and I stayed at the Playa for 5 days and had a great time. We were a little leary of staying here after reading some of the reviews. Likes: To start things off, it was a nice resort for the money. Our room was clean and the bed was comfortable. We did not eat at either the Mexican... more

I was very worried before leaving because I found out the day before where I'd be staying and I had read some bad reviews but I have to say that i was pleasantly surprised when I arrived. Everyone was super nice and the all inclusive bit was worth it. Location was a lil too far down from the bar scene... more

After booking my stay at Grand Oasis Playa, I read some really negative reviews and got really worried I had made a mistake. Thankfully, this is a beautiful resort and my boyfriend and I had a wonderful vacation. Things did get off to a rocky start when we tried to check in around 7 PM. They said they were overbooked... more