after a 14 night stay at the rpla i came home well happy with my choice in hotels.. before i booked my trip i done my homework to make sure i went to the right hotel and i was spot on with my choice...the hotel is exellent,first of all it looks fabulous when you see it for the first time... more

It was our 6th time back to Cancun and 3rd time at a Riu Hotel, but first time at the Palace. The first impression was glorious, service, room, the people, all very impressive. Then we started feeling sick on day two. The food that was usually sitting out for the 4 hour breakfast/lunch/dinner time, gets all wrapped up and reused... more

Stayed at the resort for 5 days and six nights,my wife and two children loved it. The resort is beautiful and spotless,workers are cleaning all the time. I do not know what some of the reviews are saying about a odor, we noticed none at all. the rooms are spotless and roomy. Some reviews said of being treated rudely but... more

Arrived at hotel about 4-00pm to a very efficient and friendly reception staff. Had a lovely welcome drink before being allocated our room. My wife is a light sleeper on holiday so we asked for a quiet room. Allocated room 428 with view out over the pool and beyond. The room was fantastic, very, very clean and kept that way... more

My wife and I returned from the Riu Palace yesterday June 12th 2008. This is such a great hotel with a staff that really enjoys working there, and it shows all the time. The smiling faces of the employees is what makes this hotel what it is. The service never stops from check-in till check-out. We were given a welcome... more

If you are looking for a wonderful hotel with fabulous food, great accomodation and staff that cannot do enough for the guests, then this is the place for you. The hotel was real busy with everything from wedding and honeymoon couples to stag parties and college students. Everyone however was well behaved and enjoyed the service from the bar and... more

This was the second time I have stayed at the Riu Palace and once again I had a fab time the hotel & grounds are beautiful, the staff are fab from the waiters / bar staff through to the cleaners all greet you with a happy friendly smile every day! Even though you dont have to I would suggest a... more

we have just returned from rui palace may 2008 2weeks of heaven never been so spoilt in our lives everthing was perfect cant wait to go back again donald and mary sutherland alness scotland more

Visited the Riu Palace in October 2007 for six days, five nights with my family (no kids - everyone is an adult). We were looking for a relaxing, nice trip, and we got one. Can't beat the price for the level of service and quality of the resort. I know everyone loves to talk about how they travel all over... more