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Hotel Cozumel and Resort

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 287 reviews
287 Reviews
5.0 of 5 stars
56
4.0 of 5 stars
109
3.0 of 5 stars
50
2.0 of 5 stars
37
1.0 of 5 stars
35
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#33 of 62 hotels in Cozumel
Description: Three Mexican style buildings surrounding a lovely pool and garden area. 1.5 mi south of San Miguel, 10 minutes to Cozumel Intl.
  • Address
    Carretera Costera Sur, Km 1.7
    Cozumel 77600
    Mexico
Check Rates: $110 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 287 traveler reviews
  • What to Expect:
    • 3.5 based on 169 reviews Rooms
    • 3.5 based on 170 reviews Service
    • 3.5 based on 167 reviews Value
    • 3.5 based on 169 reviews Cleanliness
    • 4 based on 82 reviews Pool
  • Recommended For:
    • 50% based on 188 reviews Families with teenagers
    • 50% based on 188 reviews Families with young children
    • 40% based on 188 reviews Older travelers
    • 40% based on 188 reviews Young singles
    • 30% based on 188 reviews An amazing honeymoon

Reviews of Hotel Cozumel and Resort

( 1-10 of 287 )
4 of 5 stars
oklahoma
Aug 12, 2008

the hotel was very good .staff was friendly always a smile for you.the room was clean and very cold. my husband and i did the all inclusive and we were both happy with the food and service.we will stay again!!!!!!! more

4 of 5 stars
sydney n.s.
Aug 4, 2008

Stayed at resort for one week all inclusive, rooms were clean and grounds were kept in great shape. The staff were very friendy and helpfull. I had read a number of poor reviews on the resort but was pleasently supprised when we arrived. Food was plentifull and fresh, alought by the end of the week my wife and I were... more

Jul 28, 2008

Thanks to Hotel Cozumel & Resort we had an excellent stay for 9 nights on the beautiful island of Cozumel. Thanks again to the friendly staff - especially Berta (the great omlette maker), Endrick, Cornelio and Javier. We had a morning buffet that included fresh made omlettes which were a great way to start the day of sight seeing. The... more

Jul 21, 2008

This was our 16th trip to Cozumel and probably our 10th stay at Hotel Cozumel (formerly Fiesta Inn). This is an excellent hotel for anyone looking for a decent, clean well managed hotel. It is now all-inclusive and this year the food was the best they have served in the past three years. We actually ate all our meals there... more

4 of 5 stars
Toronto
Jul 13, 2008

Good resort if you're going diving - wet shop and boat pick up right on premises, can do shore diving and snorkeling right there. Awesome diving instructors if you want to level up or just get started. The grounds are about 4*s - large warm pool (though no deep end seeing as the deep ocean is near by). Hotel itself... more

4 of 5 stars
Roanoke, VA
Jul 8, 2008

I'm surprised others found the hotel dirty. Everything was clean and very nice. Of course, there are divers everywhere. The food was good and the rooms small, but adequate and clean, with a balcony set up for drying wetsuits and bathing suits. Very nice staff. The hotel is on the edge of San Miguel so you don't get any effects... more

Jun 24, 2008
2/2 found this review helpful

When we walked into the airy open lobby, we were greeted with familiar smiling faces and a warm "Welcome home, friends!" It was just that! My wife and I have stayed with the Hotel Coz nine times in 6 1/2 years and it gets better each time. The hotel was freshly painted, beds were firm and slept well, and the... more

Jun 17, 2008
1/2 found this review helpful

My boyfriend and I spent four nights at the Hotel Cozumel. It is affiliated with the Dive Paradise dive shop and they offer scuba diving packages along with a stay at the hotel. The hotel was nice; it was clean and the staff was very friendly. The Los Arcos restaurant staff was especially nice and helpful. I won't single anyone... more

5 of 5 stars
Winters, CA
Jun 12, 2008
1/1 found this review helpful

Despite having read some negative and mixed reviews on this property, I booked here for the diving and excellent rates. We were very pleasantly surprised! Of course, the Cozumel diving was spectacular, but Hotel Cozumel and Resort, it's staff, facilities, food, and drinks were GREAT. We were completely at home here. I don't know if there was a shake-up that... more

5 of 5 stars
Austin, Texas
Jun 9, 2008
1/1 found this review helpful

We stayed at Hotel Cozumel for five nights and loved every minute of it. We were truly entertained, the shows were great, the karaoke was so much fun, and the hospitality was wonderful. The food was very good and there was always lots of variety. Food was available anytime we wanted it. The restaurant was clean and had many options... more

Reviews of Hotel Cozumel and Resort

( 1-10 of 287 )
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Hotel Cozumel and Resort Address

Carretera Costera Sur, Km 1.7, Cozumel 77600, Mexico