the hotel was very good .staff was friendly always a smile for you.the room was clean and very cold. my husband and i did the all inclusive and we were both happy with the food and service.we will stay again!!!!!!! more
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An amazing honeymoonthe hotel was very good .staff was friendly always a smile for you.the room was clean and very cold. my husband and i did the all inclusive and we were both happy with the food and service.we will stay again!!!!!!! more
Stayed at resort for one week all inclusive, rooms were clean and grounds were kept in great shape. The staff were very friendy and helpfull. I had read a number of poor reviews on the resort but was pleasently supprised when we arrived. Food was plentifull and fresh, alought by the end of the week my wife and I were... more
Thanks to Hotel Cozumel & Resort we had an excellent stay for 9 nights on the beautiful island of Cozumel. Thanks again to the friendly staff - especially Berta (the great omlette maker), Endrick, Cornelio and Javier. We had a morning buffet that included fresh made omlettes which were a great way to start the day of sight seeing. The... more
This was our 16th trip to Cozumel and probably our 10th stay at Hotel Cozumel (formerly Fiesta Inn). This is an excellent hotel for anyone looking for a decent, clean well managed hotel. It is now all-inclusive and this year the food was the best they have served in the past three years. We actually ate all our meals there... more
Good resort if you're going diving - wet shop and boat pick up right on premises, can do shore diving and snorkeling right there. Awesome diving instructors if you want to level up or just get started. The grounds are about 4*s - large warm pool (though no deep end seeing as the deep ocean is near by). Hotel itself... more
I'm surprised others found the hotel dirty. Everything was clean and very nice. Of course, there are divers everywhere. The food was good and the rooms small, but adequate and clean, with a balcony set up for drying wetsuits and bathing suits. Very nice staff. The hotel is on the edge of San Miguel so you don't get any effects... more
When we walked into the airy open lobby, we were greeted with familiar smiling faces and a warm "Welcome home, friends!" It was just that! My wife and I have stayed with the Hotel Coz nine times in 6 1/2 years and it gets better each time. The hotel was freshly painted, beds were firm and slept well, and the... more
My boyfriend and I spent four nights at the Hotel Cozumel. It is affiliated with the Dive Paradise dive shop and they offer scuba diving packages along with a stay at the hotel. The hotel was nice; it was clean and the staff was very friendly. The Los Arcos restaurant staff was especially nice and helpful. I won't single anyone... more
Despite having read some negative and mixed reviews on this property, I booked here for the diving and excellent rates. We were very pleasantly surprised! Of course, the Cozumel diving was spectacular, but Hotel Cozumel and Resort, it's staff, facilities, food, and drinks were GREAT. We were completely at home here. I don't know if there was a shake-up that... more
We stayed at Hotel Cozumel for five nights and loved every minute of it. We were truly entertained, the shows were great, the karaoke was so much fun, and the hospitality was wonderful. The food was very good and there was always lots of variety. Food was available anytime we wanted it. The restaurant was clean and had many options... more




