This was our first experience with one of the Mexican all-inclusives, and quite frankly, after reading through the various reviews of the many hotels - we were more than a bit wary. We were pleasantly surprised. The Park Royal is out of town just far enough to be out of the worst of the noise and traffic, but taxis are... more

This resort was good for the most part. The grounds are beautiful and it is kept clean. The activities staff is great. They always have something going on for kids and adults. My favorite was the kids disco followed by nightly shows. Don't miss Kingdom of Fire, it was amazing. It is kid friendly. They have a kids club. My... more

when we arrived at park royal, we were told that we did not have a seaside view and no, they didn't have a king bedroom available, that we were going to have 2 "twin" beds and a "garden view". we were dismayed, but they said that we could come down each day and make a new request and it would... more

This was our second stay at the Park Royal. Last year we vacationed three weeks in Cozumel. One week was at the Park Royal. This was by far the best of the three locations. This year we stayed for two weeks. I scuba dive and had great shore diving at the Park Royal. The Aquaworld dive staff was excellent. The... more

I can't understand some of these reviews on here, what is up with people?? We stayed here from the 5th July to the 19th, and we didn't have anything to complain about. We were put on the third floor, and asked if we could change, so after 2 days they put us on the fifth floor, which had a much... more

I traveled as a single woman to this amazing resort. The resort is beautiful and the staff were always ready to please. I was lucky enough not to get pressured to attend any sales presentations. I want to give a huge shout out to Ricardo at the front desk, who is awesome and was very attentive. Also, a big thanks... more

We stayed at the Park Royal from 7/27-8/2/08...and loved it! When we arrived at the hotel at 11:30AM they quickly gave us a welcome drink and then checked us in! We were in our room by 11:45!!! There was a problem with our safe and we were told that someone would fix it shortly. Well, that wasn't exactly true, but... more

I was traveling with my wife and two kids (21 and 14). We rented two rooms. A premier room for the wife and I (8th Floor) and a garden view room for the kids (3rd floor). The grounds were clean. Maybe not “Disney” clean, but pretty darn clean. In fact, whoever is responsible for aesthetics at this place deserves an... more

My Husband adn I just got back from Park Royal Cozumel. The Resort was nice enough and the food good. But BEWARE of the sales pitches of Royal Holiday scams there!!! They hook you by offering discounts to things like ruins tours and diving trips. The out right lie about a lot of things. They told us it would only... more