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Riu Palace Riviera Maya

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 519 reviews
519 Reviews
5.0 of 5 stars
286
4.0 of 5 stars
145
3.0 of 5 stars
44
2.0 of 5 stars
31
1.0 of 5 stars
13
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#13 of 158 hotels in Playa del Carmen
  • Address
    Av Xaman-Ha Mza 9 y 10 Lote 1 Int. Fracc. Fase II Solidaridad
    Playa del Carmen 77710
    Mexico
Check Rates: $464 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 515 traveler reviews
  • What to Expect:
    • 4 based on 454 reviews Rooms
    • 4.5 based on 454 reviews Service
    • 4 based on 451 reviews Value
    • 4.5 based on 454 reviews Cleanliness
    • 4 based on 119 reviews Pool
  • Recommended For:
    • 70% based on 485 reviews An amazing honeymoon
    • 60% based on 485 reviews Older travelers
    • 40% based on 485 reviews Families with teenagers
    • 40% based on 485 reviews Families with young children
    • 20% based on 485 reviews Young singles

Reviews of Riu Palace Riviera Maya

( 1-10 of 519 )
Jul 22, 2008

We just returned from a 5 night stay for our daughter's wedding. Our group had a ball - there were 9 adults and our 8 yr old granddaughter. The wedding was at the gazebo and couldn't have been more beautiful. We all ate at the buffet a couple of nights, had breakfast there each morning and lunch at Chili's. We... more

3 of 5 stars
Chicago
Jul 22, 2008
1/2 found this review helpful

First let me start by saying this was our third trip to RM Mex and have stayed at Iberostar Lindo and Adventura Spa Palace in 2005 and 2006. This was our first time ever at a RIU and we Stayed 7-16 to 7-21. My husband and I travel twice a year and stay at only higher rated hotels. We both... more

5 of 5 stars
england
Jul 22, 2008

have just returned this morning after a 14 night vacation. Family of 3 including teenage daughter, all had a brilliant time. The hotel from the moment you enter is stunning. The reception staff were very helpful and were available anytime to answer queries. My husband and daughter took advantage of the diving and had a superb time, the diving team... more

Jul 20, 2008

My husband celebrated our eights anniversay with nine nights beginning July 2nd through the eleventh and loved the entire stay! My husband is a travel agent and I am a photographer and this was the fourth Riu Palace we've stayed at. We rate this Riu in the top two. The staff were all wonderful and a very clean palace. The... more

2 of 5 stars
Illinois
Jul 14, 2008
1/3 found this review helpful

Just recently returned from a 5 night stay at Riu Palace Riviera Maya. This was our 5th trip to the Cancun/Riviera Maya area. We booked through Apple Vacations, as we always do. I can not say enough great things about Apple Vacations - definitely the best way to travel! However, I strongly disagree with their 6 golden Apple rating for... more

5 of 5 stars
tulsa,ok
Jul 11, 2008
4/4 found this review helpful

We just recently returned from a 5 night stay the Rui Palace. It was awesome. The staff was unbelievably friendly and always making sure you were happy. The food was good, even the buffet. We made reservations at the Steakhouse and Sir Olivers. It is a pain to reserve these, but go around 11:40 and be the first in line.... more

5 of 5 stars
KENTUCKY
Jul 10, 2008

I have to say that this resort is Fabulous!!!!! We stayed for 6 days and it was great!! The staff is wonderful. Always making sure you dont need anything else. We did ask for the mattress pad and did get it the first night and did not have a problem sleeping. There is plenty to choose from on the Buffet... more

5 of 5 stars
St. Louis, MO
Jul 10, 2008
5/5 found this review helpful

Returned from RPRM on Monday and thought I should share some of me experiences. I spent a lot of time reading reviews and comments in the forum and felt I should give a little back. This was our third trip to Playa Del Carmen. We stayed at the RPM the first two times and decided to stay at the RPRM... more

Jul 9, 2008
2/5 found this review helpful

Sorry It took so Long!! We Took our first " family" Vacation wiy=th our 14 month old daughter, we were nervous about how she would travel. Well... No Worries!!! The entire resort accomadated us!!! I could not have felt less akward about traveling with a child!! I think she may think she is a lost Mayan princess!! They met our... more

5 of 5 stars
Ft Worth, Texas
Jul 9, 2008
3/3 found this review helpful

Stayed June 27 through July 2, 2008. We were married here on July 1 and had a wonderful wedding! I booked the wedding and communicated w/ the hotel online without any problems. We picked the middle wedding option because it fit our needs. Including us, there was only 13 in the wedding party, so we wanted a simple laid back... more

Reviews of Riu Palace Riviera Maya

( 1-10 of 519 )
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Riu Palace Riviera Maya Address

Av Xaman-Ha Mza 9 y 10 Lote 1 Int. Fracc. Fase II Solidaridad, Playa del Carmen 77710, Mexico