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The Suncliff

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 45 reviews
45 Reviews
5.0 of 5 stars
7
4.0 of 5 stars
12
3.0 of 5 stars
10
2.0 of 5 stars
6
1.0 of 5 stars
10
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#68 of 147 hotels in Bournemouth
Description: Traditional hotel situated on the East Cliff overlooking the bay with beautiful views; restaurant, bar & leisure facilities.
  • Address
    29 East Overcliff Drive
    Bournemouth BH1 3AG
    England
Check Rates: $228 £123 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3 of 5 stars Based on 42 traveler reviews
  • What to Expect:
    • 2.5 based on 34 reviews Rooms
    • 3.5 based on 30 reviews Service
    • 3 based on 32 reviews Value
    • 3 based on 34 reviews Cleanliness
    • 4 based on 8 reviews Pool
  • Recommended For:
    • 40% based on 37 reviews Older travelers
    • 30% based on 37 reviews Young singles
    • 30% based on 37 reviews Families with young children
    • 20% based on 37 reviews Families with teenagers
    • 20% based on 37 reviews An amazing honeymoon

Reviews of The Suncliff

( 1-10 of 45 )
Aug 17, 2008

We stayed at the Suncliff Hotel a couple of years ago, and to be honest I wasn’t that impressed, the rooms were dated, the staff not so friendly, and the food was as average as you could get, we wasn’t going to stay at the Suncliff because of those reasons. But we had seen the offer of 2 for 1... more

Aug 16, 2008

My husband, 6 year old son and I stayed at the Suncliff for 2 nights from the 6th to the 8th of August and we had a very pleasant stay indeed. Don't be put off with the negative reviews as if there are any problems the staff seemed more than happy to help. When we arrrived the receptionist was extremely... more

Aug 16, 2008

I stayed at the Suncliff Hotel last weekend and what an enjoyable experience it turned out to be! This was the first time I have stayed at the Suncliff, despite being a regular visitor to Bournemouth. I stayed in one of the new bedrooms which are very modern. These rooms and the public areas are of a much higher standard... more

Aug 11, 2008
0/1 found this review helpful

I have to agree with the other bad reviews of this hotel, they are not making it up. We stayed at this hotel over the weekend in room 115. When my boyfriend and I went to sleep both of us started itching like mad and felt that we were being bitten by something. It was 1am when he started scratching... more

Management response from
SuncliffBournemouth, Manager

I am very surprised at the allegations you have made as I was unaware that you had experienced these problems during your stay. Had you reported this to a member of the management then the issue would have been investigated immediately, I can however, after investigating this serious allegation assure you that we do NOT have bed bugs, if we...

4 of 5 stars
Harrow, Middlesex
Aug 11, 2008
1/1 found this review helpful

Having stayed at The Suncliff Hotel earlier this year with my wife and children I knew it was a great location in the town. Although we enjoyed our stay the hotel was looking a little 'shabby' in places. I've just come back from a flying visit to Bournemouth and I was very impressed with how much the Hotel has changed.... more

Management response from
SuncliffBournemouth, Manager

It is such a pleasure to read your comments and see that the improvements we have made have not gone un-noticed and appreciated. Thank you for spending time to write this review, I am proud that we are portraying an image far better than expectations of a 3* Hotel and we pride ourselves on our level of service and friendliness....

2 of 5 stars
Lincolnshire
Aug 6, 2008

Arrived at the hotel 2.30pm, to be told rooms were not ready, they were just being finished off and could we come back later. We parked the car, and went off for a while. Returned to the hotel at 7pm, rooms were ready but no tvs, kids were not too happy. The rooms were on the top floor, they were... more

Management response from
SuncliffBournemouth, Manager

Thank you for your recent comments. It appears that your stay with us was in fact the first night of the additional 13 new bedrooms. As I am sure you can appreciate, we inevitably experienced some teething problems with this introduction. We offer a la carte hot breakfast despite being over a hundred-bedroom Hotel, however, this does not excuse the...

Jul 29, 2008

Its such a shame for people to whinge about this hotel i was meeting with friends in bournemouth and decided this time not to stay with them so i searched for hotels and come up with this one i found the staff pleasent hotel excelent being a lone traveller i was a bit apprehensive staying on my own but everyone... more

Management response from
SuncliffBournemouth, Manager

Thank you for your recent comments. It is such a pleasure to read such positive feedback about the hotel. We do pride ourselves for having such a great team with charisma and professionalism. We look forward to welcoming you back to The Suncliff Hotel in the future. Peter Wainwright Hotel Manager

Jul 23, 2008
1/1 found this review helpful

We booked this as a romantic couple of days away. It certainly wasn't that when we reached Bournemouth! The hotel looks good from the outside as you approach it. The car park spaces are pretty small and it took a good bit of manoevering to get the car parked, thankfully we got a place. I had previously emailed the hotel... more

Management response from
SuncliffBournemouth, Manager

Thank you for your comments, it would appear that you encountered a number problems regarding communication during the course of your stay, and these points will be addressed with the individuals and departments concerned. We are aware that car parking is an issue at the Hotel and we are currently looking at ways utilise the site more effectively, however, The...

1 of 5 stars
Northamptonshire, England
Jul 2, 2008
1/1 found this review helpful

Dreadful. That is a good word to use when summing up our experience with the Suncliff hotel. We made the mistake of booking the Suncliff for the August Bank Holiday of 2007. We paid £185 per night for two nights - we could have paid slightly less, but we decided to pay extra for the 'Sea view room'. First of... more

Management response from
SuncliffBournemouth, Manager

You have chosen to review your stay at The Suncliff Hotel almost 12 months after your stay. I, along with many of my team, was not employed at this time, so it would be inappropriate for me to comment. I would like to however point out that during the last year the Hotel has had many changes, including the additional...

May 17, 2008
0/1 found this review helpful

I was in bournemouth for a few days to visit some friends and was in the area of the popular Eastcliff so wanted to book a stay in the nearby area. I orginally walked into the 4star on the corner, but was greated with such stuffy behaviour and they were way over my budget. Further along the Eastcliff I came... more

Management response from
SuncliffBournemouth, Manager

Thank you for your review of The Suncliff Hotel. It is such a delight for me to read such positive comments regarding my team and the Hotel. I am glad that your stay with us was a pleasurable experience, and we look forward to welcoming you back in the future. Peter Wainwright Hotel Manager

Reviews of The Suncliff

( 1-10 of 45 )
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The Suncliff Address

29 East Overcliff Drive, Bournemouth BH1 3AG, England