This hotel has a staff and location that cannot be beat. This is not to say however this hotel does not have some serious problems. I will start with the good. THE GOOD The good is extensive and makes this hotel worth the money. I paid 200 USA a night and it was well worth it. The hotel is easy... more

May 20-26. Superior double/double (2 twin beds, desk w/ stool, small table w/ chair). Multiple emails to hotel all answered within a couple days. Was told by email that superior room was larger and better locations than standard. Our room felt small, window overlooked a side street and the partially collapsed building next door. Reception said all rooms are superior... more

We really enjoyed the hotel. We booked three rooms for a week and then went to France for two days before returning to London to fly home. While we were in France the Sanctuary House let us store our bags there so we could just bring what we needed to France. A big help to say the least. Breakfast each... more

Hotel is well run with friendly unobtrusive staff and clean, well decorated rooms. Location is excellent, just a short walk from St James's Park, Big Ben, Westminster Pier for boats down the river and Buckingham Palace. The road outside is quiet late at night till early morning, but it's a pity that there is no double glazing for that light... more

Liked this hotel very much it has been nicely and tastefully refurbished. Very helpful staff who assisted us with a very early check in. Excellent and quiet location within close walking distance of the Royal Parks and all the sights of Westminster. Probably the best beer in London is served in the Pub. We were not disturbed by any noise... more

Stayed here for one night as my husband was running the London Marathon and we couldn't have chosen better! First the hotel - It's small but perfectly formed! The room (101) was small and was dominated by a large four poster bed. It was clean, well decorated and with all the little extras you usually get in a larger hotel,... more

Very conveniently located, just down the block from the St. James Park tube station. The Fuller's Pub on the ground floor is a nice, comfortable place to grab a bite to eat and a pint. It is pretty quiet except at lunchtime during the week. If your stay comes with the free continental breakfast, it is fairly good and served... more

Overall, we had a very satisfying experience. The location was great, very close to the Westminster Abbey, the Houses of Parliament, St. James Park, Buckingham Palace and somewhat close to the Trafalgar Square with all its museums and attractions. We stayed in the twin superior room--which was big, clean, well furnished. The bathroom was also big and had a terrific... more

Just got back from staying at this hotel for 4 nights! Fantastic location!! Right in the middle of all the main sites...Big Ben, St. James Park, Buckingham Palace, Parliament, Westminster Abby. Steps from the St. James tube station. Got a great deal from hotels.com...better than booking directly with the hotel. The hotel was cozy and had a B&B feel. Friendly... more