We were so lucky to find this lovely small hotel with a fantastic restaurant.The owners made a huge fuss of us ,the room was simply beautiful,the food and atmosphere excellent.It is a quirky but classy place and we will absoluely return! more

Perhaps the proprietors were having a bad weekend - but we found them very inefficient and, worse, unwelcoming, grumpy, aloof and prone to criticising their guests directly and implicitly ("oh THERE you are at last " at dinner and again at breakfast.) They seemed to find us a nuisance from the moment we arrived: reception was utterly shambolic. (we have... more

We booked the hotel with a view of having a romantic evening together and a good meal. We were NOT disaapointed. Our room was enormous with chandleirs, huge bed, huge bathroom, and a real fireplace prepared and lit by, the very attentive Tim. We were welcomed with a large glass of chilled champagne, our bags carried to our room and... more

I booked this as a restaurant firstly because I knew, from reputation, that one can get a superb culinary experience there. I booked two room for some guests of mine and they raved about the quaintness, the ambiance and excess of being utterly spoiled and pampered by Tim and Robert the owners. Tim and Robert have a class double act... more

We stayed just one noght there at what was a really special hotel, in an extraordinary location - in the heart of the city just a step from Elm Hill, Tombland and the cathedral, Market Place etc. but at the same time peaceful - no traffic noise, just bird song. By Appointment is a restaurant with rooms, decorated in a... more

we stayed here for 2 nights - our wedding night and the night after that - and had an amazing stay, i just wish we'd spent more time in the rooms! Wonderfully charming and unique, we had the roof/loft room which comes with your own personal staircase, bathroom and landing. the bath is a zillion feet long and free-standing and... more

Our stay at By Appointment was really unexpected and not planned, but after a long day at the beach we jsut did not feel like driving back to Cambridge. Luckily this place still had the upstairs room available that night and after some negotiation about the price we made a good deal for that night. The hosts of the place... more

My wife and I stayed at By Appointment for our wedding anniversary booking the (recently added) executive room This place is a little unusual, almost bizarre. A strange mixture of old fashioned architectural styles, furnishing and artworks. Perhaps not quite as stylish as the proprietors believe, but for some reason it works to create an interesting atmosphere. We did enjoy... more