My husband, son and I stayed at Dukes recently. We stayed in a suite on the top floor. The room had stained, filthy carpet and stained upholstery on the chairs. To top it off, when we checked in, the bathroom toilet had a poop in it (clearly not a good maid service!). The decor was nothing special and the furniture... more
Management response from
Dudley001, Tina Paradise General Manager
The Suite reserved was among those bedrooms which have recently undergone a complete refurbishment.
The bedroom carpet shows no sign of staining, wear or tear.Its "Berber" loop pile has the characteristic of having random specks of colour leading the eye into believing to the contrary.
The dressing table had been damaged, but has since been repaired to standard.The accompanying chair...