I took my friend for her 65th birtday to this hotel. I was a little worrried by some of the previous reviews but I needn't of worried. I booked by email with the hotel and was pleased with the quick and positive responses to my requests. On first entering the hotel we were treated well by the efficient and friendly... more

have stayed here on a number of occasions and had a variety of experiences mostly good or we would not have come back! This was the first time without our children so we booked a penthouse suite to celebrate our wedding anniversary and my birthday. The butler came to take us to our accommodation and i was praying that things... more

A Great Choice for our Two Year Anniversary and the girlfriend loved it. Definately proved the 5* rating. Had a Nice room. Spa Centre & Pool (including outdoor) very nice! A 10 minute walk from town which we ventured into during the evening for a meal. The Hotel also has some nice looking restaurants.. If your looking to impress your... more

if it wasn't for the price and the 5 star rating I wouldn't be so harsh, but as it stands it was a shambles! Myself and my family stayed here for New Years eve and got the package that included dinner, dancing and a room for £500 per couple and we had a number of problems. Firstly, dinner was a... more

Wanted a romantic weekend away in a plush hotel and this hotel didn't let us down. Was open minded about some of the reviews on here as everyone has different expectations and obviously most people can have a bad day from time to time, but have to say... we were very impressed ! We arrived early on a gorgeous sunny... more

First off, let me just say that we went there as part of a work-organised retreat for two nights. The company paid. We didn't. As such I would have to say that we had a marvellous time and it made for a fantastic couple of nights. The staff are friendly and helpful (if a little over-courteous during breakfast the second... more

I was a bit nervous going to this hotel after reading all the harsh reviews on this site, so my expectations were low. My fears evaporated soon after my arrival. The hotel itself is striking, and the classic double room I had booked was comfortable, clean and nicely sized. The staff were helpful and polite. The spa facilities are excellent,... more

I made the hotel booking for a standard room on the day we travelled only to find when checking in that evening our reservation booking had not yet registered with the hotel. However the check in staff were outstanding and we were given a stunning four poster bed room for two nights at no extra cost. The food although expensive... more

Having decided myself and partner needed a break away we booked in for a weekend retreat at the Macdonald. We knew it would be expensive but it looked like just the job. We weren't disappointed. Contrary to most reviews recently the service was impeccable - very very attentive, we were not left waiting, we received good food on time and... more