after reading a few rather negative reports didnt know what quite to expect. however was quite surprised. reception staff were efficient and helpful, room was clean and comfortable and bathroom had just been refurbished. great location to enjoy the local nightlife. were met by a very friendly doorman who checked our name and room number when we returned from a... more

A friend had booked this hotel for a 2 night stay,and after reading the reviews i had doubts about stopping here.However,the hotel does a job and the close proximity of the night life both in town and on the quayside was key to us. The price of £100 per twin room per night is steep,but the free hotel car park... more

I stayed at this hotel for a night away with a friend, whilst I had no major complaints, it's not a great hotel. We stayed here on the basis of location, booked through lastminute.com and paid about £70 for a twin room. On arrival at the hotel, there was some mix up with our booking and the reception staff couldn't... more

I found this hotel to be very comfortable, as a large and traditional style hotel it does not have the personal touches of a guesthouse. So would not be suitable for any traveller who enjoys cosy B &Bs. I have stayed with my boyfriend in both standard and superior double rooms, all of which have been well equipped with mini-fridge... more

On arrival we were told we would have to pay £12 to park as the hotel car park was full. They only have about six parking bays which is rediculous for the size of the hotel. Reception staff were very unpleasant and unhelpful. They didnt explain or offer to show you how to get to your room which was abit... more

The service in this hotel is absolutely aweful, I have never met such rude hotel representatives in my life. The standards of service are extremely low, the hotel smells and the toilets looked like they had been left uncleaned for days. Other reviews seem to have had similar issues, I'd stay away. If I could book again I'd stay at... more

Possibly one of the best-positioned hotels (geographically) in Newcastle. Literally 100 yards from the central train/metro station. Half way from hight street shopping & quayside nightlife, everything is a short walk from this hotel. The hotel itself is poor. Non-descript product, non-descript service & seriously in need of refurbishment. Booked two rooms- neither of which bore ANY resemblance to those... more

We recently stayed at this hotel whilst attending a friend's birthday party for one night. The hotel is situated on a busy road with a few pubs close by and next to a railway station so i was expecting noise and alot of it! However this was not the case the room was on the third floor and facing the... more

booked via the bookaroom.com website due to newcastle being full it was the only hotel i could get at short notice. now i stay in Newcastle quite a bit on business and to visit some family so i have stayed at many hotels in newcastle. about 7 years ago i stayed at the Royal hotel, and to be honest i... more