Recently stayed in this hotel whilst on business in the area,room was average, but was clean and quitecomfy. However the room i was in seemed to have a speaker in the floor which provided music to the restraunt below and gave out a thuding bass sound until about 11 30ish each night.The fan in the bathroom was noisy also and... more

My fiancee and I booked this hotel through laterooms. When we arrived, the girl behind the bar in the restaurant took payment immediately (which struck me as suspicious) and then took us upstairs to the most hideous twin room imaginable. We complained that we had ordered a double room and that the booking description did not match the standard of... more

I was rather concerned having booked 4 nights in this hotel based on price and location to read some of the reviews that had been posted. I am pleased to say that I had no reason to be concerned. The hotel was as described. A a business traveller I prefer more family run hotels to the large chains and this... more

Booked in March for a stay in June requiring a twin and a single room, phoned to re-confirm the booking early the week before we were due to arrive. Turned up, asked by the manager (who gave his name as Alex Johnson) to take our stuff round the back while they sorted out our rooms. Were then served by somebody... more

I booked this place for 11 guys in mid April 08 and found it OK. Breakfast was good. Staff were, aside from the cleaner tring to hurry us out of the hotel at 10.31 on sunday morning, very friendly and helpful. The rooms were a mixed bag. I got a rubbish one (room 11). Bathroom was OK if a little... more

I stopped here a couple of years ago when in Newcastle on business and then again when visiting to watch Newcastle United. I have just stayed with my family and eveything is even better than previously. Bernie met us and was as welcoming as usual, making all of us feeling valued. The rooms were well furnished and had everything we... more

i originaly booked this hotel to stay in december 2007 for my boyfriends birthday, unfortunatley due to a flood we got moved to another hotel around the corner. A little disapointed that the hotel wasnt as nice my boyfriend took me again for a night in februrary. The hotel is above a lovely tapas restaurant which is very reasonably priced.... more

This must be a different place to the one in the previous reviews, me and my wife stayed here during the weekend of the great north run, i would say the hotel has got some unfair reviews. We paid £78 per night for B&B, which i thought was good value, we had a en suite room with a 4 post... more

On the second night of our stay the hotel became very rowdy, with fellow guests banging on the doors, singing and smoking just outside our door throughout the night; overnight staff appeared to consist of one caretaker situated outside the hotel and we did not feel safe enough to leave the hotel to seek assistance. The following morning at breakfast,... more