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Jurys Inn Newcastle

Scotswood Road | St James Gate, Newcastle upon Tyne NE4 7JH, England
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Business Center Fitness Center Restaurant
Check Rates and Availability: $117 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 112 traveler reviews
  • What to Expect:
    • 3.5 based on 99 reviews Rooms
    • 3.5 based on 94 reviews Service
    • 3 based on 99 reviews Value
    • 4 based on 98 reviews Cleanliness
    • 3.5 based on 23 reviews Dining

Reviews of Jurys Inn Newcastle

( 1-10 of 114 )
Nov 18, 2008

I stayed in this hotel for the passed 2 weeks due to some project work I was carrying out in Newcastle. i book in advance and got a good price. The hotel itself is prefectly located with the city, very near to everything. The hotel is clean and comfortable. Decor is a bit behind the times however maintained very well.... more

4 of 5 stars
London, UK
Nov 15, 2008

This has become my preferred business hotel in Newcastle.. It has good clean rooms albeit a little tired in decor. On a weekday the hotel is quiet, breakfasts are fine but evening food is poor. Some of the reviews are unrecognisable to me as a long term visitor (I assume weekend stays when staff have admitted there are problems with... more

Management response from
David_Malanaphy, General Manager

Dear Trip Advisor Thank you for your review. I am disappointed to read that you would not recommend our restaurant for Dinner. I would welcome any feedback in relation to the evening restaurant service. Next time you are back in Newcastle please email me at david_malanaphy@jurysinns.com. I look forward to hearing from you. Kindest regards David Malanaphy General Manager

Nov 5, 2008

A welcome but bland reception greets you at the hotel, which is ideally located for central newcastle, the train station and particularly the Metroradio arena - the closest hotel to it - great for concerts. The rooms are standard travel-lodge style fare, no frills but decent size rooms and facilities. Coluld do with being cleaner. No overall issues, it's a... more

Management response from
David_Malanaphy, General Manager

Dear Guest, If you would like to discuss this review in any way please contact me at the following e mail address: david_malanaphy@jurysinns.com We want all our guests to enjoy their stay with us. Kind regards David

5 of 5 stars
kildare, rep ireland
Oct 30, 2008

I had the pleasure of staying at this hotel for one night a couple of weeks ago. We arrived early and our bags were held securely for us until such time as our rooms were ready. After taking in the sights of Sunderland we returned to the hotel where we were dealt with promptly and professionally by reception staff. After... more

Management response from
David_Malanaphy, General Manager

Dear Trip Advisor Member. Thank you for the great review and especially for your kind words. I am delighted to read that you will be returning again. Once again thank you, and if your are back in Newcastle again do email me at david_malanaphy@jurysinns.com Kind regards, David Malanaphy General Manager

1 of 5 stars
dun dealgan, eire
Oct 28, 2008

We Left after an hour. The rooms were supposed to be fit for 3 people, barely big enuff for 2 people. Very Dirty and the decor, ugh... Plus you had to pay an extra 100pound cash security deposit.. The receptionists were so unhelpful and rude and the duty manager was worse.. I asked to speak to the general manager and... more

Management response from
David_Malanaphy, General Manager

Dear Trip Advisor Member, Thank you for taking the time to write your review. I was very surprised to read your comments, and I would be grateful if you could e-mail me some further information in relation to your stay. As you can see I welcome all feedback and I would be very interested to establish exactly the difficulties you...

Oct 19, 2008
0/1 found this review helpful

Just returned from a one night stay. Didn't realise this was only a hotel for those who don't want undisturbed sleep. Me, my wife and 8 year old son were on the 6th floor and were constantly disturbed by talking; shouting; running; screaming etc etc. Topped off by the fire alarm going off followed by laughter and running. We assumed... more

Management response from
David_Malanaphy, General Manager

Dear Trip Advisor Member. I am very disappointed that you did not enjoy your recent stay at Jurys Inn Newcastle. We employ a security company to control noise levels in our Inn and ensure our guests are not disturbed in any way. I will be discussing your incident with my security company to ensure that yours remains an isolated incident....

4 of 5 stars
Newtownards, United Kingdom
Sep 15, 2008

ive stayed here twice now, with a group of lads. there is lots of groups of others who stay here while out partying in the town, can be boisterous at night. good cheap accomodation, nice hot breakfast for £10. not too far too walk to bars, or £4 in taxi. we were 3 in a room, expected a double and... more

Management response from
David_Malanaphy, General Manager

Dear Tripadvisor Member, Thank you for taking the time to write your review. If I may be of any assistance regarding this review or future bookings please do not hesitate to contact me on the following e mail address david_malanaphy@jurysinns.com Kind regards David Malanaphy

3 of 5 stars
west midlands uk
Sep 14, 2008

Jurys Inn Newcastle offers basic convenience ideal for short stopovers. The important word here is basic. It is not a nasty basic, in an own-brand value beans sense, it is more of a basic basic. Good points really revolve around location, which is where the convenience comes in. Just a short hop from the train station, shops and bars of... more

Management response from
David_Malanaphy, General Manager

Dear Tripadvisor Member, Thank you for taking the time to write your review. If I may be of any assistance regarding this review or future bookings please do not hesitate to contact me on the following e mail address david_malanaphy@jurysinns.com Kind regards David Malanaphy

Sep 8, 2008

The staff at this hotel were extremely helpful and friendly. When we checked in on a Saturday reception warned us that there were a number of "stag" and "hen" parties staying in the hotel and offered us a quiet room on an upper floor. Throughout our stay all the staff were very friendly. The rooms were clean and OK, but... more

Management response from
David_Malanaphy, General Manager

Dear Tripadvisor Member, Thank you for taking the time to write your review. If I may be of any assistance regarding this review or future bookings please do not hesitate to contact me on the following e mail address david_malanaphy@jurysinns.com Kind regards David Malanaphy

4 of 5 stars
Leeds, United Kingdom
Aug 31, 2008

Have stayed at a few Jurys. This one is not surprising very much like the others. It's clean, rooms are adequately spacious. Location is very central and within walking distance from the station, the arena, the quayside etc. Breakfast is well stocked including both hot and cold. Check in and check out is faultless. more

Management response from
David_Malanaphy, General Manager

Dear Tripadvisor Member, Thank you for taking the time to write your review. If I may be of any assistance regarding this review or future bookings please do not hesitate to contact me on the following e mail address david_malanaphy@jurysinns.com Kind regards David Malanaphy

Reviews of Jurys Inn Newcastle

( 1-10 of 114 )
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Jurys Inn Newcastle Address

Scotswood Road | St James Gate, Newcastle upon Tyne NE4 7JH, England