Upon arrival there was no friendly greeting from the receptionist not even a smile and it took an age for her to find our booking. When she did find it we were told, "you are too early and you must wait until 2pm". Well, we were still hanging around at 2.30pm, apparently, housekeeping had not released the room and she... more

This is the second time in a few years I've been to this hotel for a conference. Room: Well appointed and clean. Hotel: Impressive when you arrive. Grounds are nice. Hallways etc show sign of ewar from last time I was here. Food: Evening meal was pretty bad. Service was slow. First course was fish - which I dislike. My... more

This hotel is clearly purpose designed for large groups be it corporate events, large family gatherings or works outings. Unfortunately, if like me you were looking for a modern luxury retreat in which to celebrate ten years of marriage with your wife, you may be less thrilled with the experience. Outwardly the hotel is modern and imposing. Inward its starting... more

We shopped around for a hotel in Stratford that would be child friendly as we have a toddler. This had good reviews but we were a little disappointed. The hotel seems to be catered very much towards conferences and meetings -which is fine - but the residents didn't seem so important. One day there was very little space to park... more

The hotel is geared towards the corporate and rep. market. It was clean with good sized rooms,a good pool and gym area. The bar was large and modern but could be draughty if the main doors were open. The rooms and bathroom were cleaned daily . They were kitted out for the traveller, with a trouser press,an ironing board and... more

Having stayed at this hotel three times, I can honestly say we had nothing but good experiences. It is often hard to find somewhere to stay that accomodates the needs of parents and is still open minded and friendly towards young children. The rooms are clean and spacious. The staff friendly - yes you may find the odd one that... more

We stayed here for an overnight stop, choosing it for it's closeness to Stratford-upon Avon and Warwick, thinking we would do some sightseeing the next day. Hotel is situated between both towns so a car is necessary. Plenty of free parking available. (note - many hotels in Stratford charge for parking) The hotel is spacious, clean, modern with a nice... more

I booked the hotel for my fiances birthday and was appalled at the service. We didn't check in until 5pm but still had to wait 20 mins until the room was ready. After 5 mins our afternoon tea arrived, cold and with no clotted cream for the scones even though this is wat makes them so indulgent! The price was... more

Upon booking this two day stay (Fri & Sat night) I was a little dubious due to the low price (£120 for two adults, two nights with breakfast) Well, it was great ! The room was large, clean and comfortable. Good facilities - flat screen TV, excellent lighting in the room and bathroom, tea & coffee etc, One moan is... more