We did not enjoy our stay at all apart from the hotel being very central and the majority of the staff quite pleasant there were no other redeeming features. The bedroom was gloomy with stained and tatty furniture and the bathroom had been a lovely place in its day - 25 years ago. But the worst criticism has to be... more

Having seen reviews I was unsure about booking this hotel just for one evening in Birmingham but friends talked us into it as it was cheap (£48.00 room only). Having read reviews, I had expected the rooms to be in a pretty good condition because of the works being done over the Summer. Had no real problems at check in... more

Stayed here with a friend for one night as was in town for a Christmas do. Room was disgusting, cold, damp on walls, dated furniture, bathroom was revolting. Apart from all that, we were made to leave our key at the front desk, and when we returned I found my car & house keys had been stolen, along with the... more

I booked this hotel for a training course i had to attend at Aston University, the location was fantastic and a short walk away from the venue. I read the reviews before i travelled and was extremly anxious i was a female travelling alone and i was really worried after reading the reviews! However i kept an open mind and... more

The hotel is in a brilliant location, the staff were extremely helpful and the breakfast great. It is true that the hotel needs refurbishment, but we found it more then adaquate for a short shopping trip! more

Well the staff were great, but the hotel it self has seen much better days, it is in need of a major overhaul, its very dated and old, the bathroom was clean ish!! i had to wipe round the bath before using the shower, The room is self was very dark and dated, with cheap furniture and awful bed, tv... more

Had to stay for a week due to working in the city at the time. My non- smoking room stank of nicotine, I had to ask for the balcony door to be opened to let in fresh air, only to find the balcony littered with cigarette ends! The TV did not work, the electrical sockets did not work so I... more

Where do you start? Getting off the train at New Street station and passing through the crowds of boozing hoodies outside McDonalds in an unfamiliar city this hotel is very easy to find as its no more than a few hundred yards from the platform. Unfortunately thats where the good ends and the bad starts! The hotels charged more for... more

I only spent one night there as I was going to a concert at the NIA and it is very conveniently located on the doorstep of New Street Station. Rooms are very basic, do have tea/coffee/kettle etc but not the most comfortable I've stayed in, they are also outdated. Not worth the £42 I paid for it and that was... more