The hotel is in a good location, meaning it's about 2 blocks from the main shopping promenade and a few hundred yards from a big department store (ingles cortes). however, the very spot it is on -- the plaze -- IS filled with bums who sit, eat, sleep there. And urinate. We had a balcony overlooking the plaza and one... more

This hotel is in an excellent location - merealy a 2 minute stroll to the hustle and bustle of the streets of Madrid. The hotel is about a 20-25 minute taxi drive from the airport but it gives you time to take in the sights. The hotel itself was old-worldy. Everything was spotless and very comfortable. We had a balcony... more

We just enjoyed 3 nights in this quiet, clean , very centrally located hotel. Good sized room, fabulous breakfast. Helpful staff. The vagrants to the right were a bit off putting but never hassled us- and there were beggars across Madrid but we didnt find them pushy. The ' pied piper' played his tunes a bit at teatime but importantly... more

Stayed here over new year. Location is very good indeed, but the rooms leave a little to be desired. In my room the roomsafe didn't work, nor did the pay TV. Also, on 30 December at around 12.30 midnight, Reception phoned me 3 times telling me the Doctor (?) had turned up for me, and then came to the room... more

great central location for a very nice hotel. We found vagrants sleeping outside the hotel and in the open area opposite but did not think it was any worse than the other areas we visited in Madrid, and all I can say is the Madrellanas have a very relaxed attitude to them and I found them non threatening. I stayed... more

This hotel is in a great location. The rooms were clean, but we were traveling with 3 other couples with 4 rooms and 4 of us in 2 rooms ended up with bug bites all over our ankles. We wondered if they came from our beds??? The staff was excellent, easy walk to the Palacio Real(eat at the Oriente Cafe... more

We were supposed to stay here at the beginning of our Spain trip. Taxi driver could only get us close. We had to walk a ways and ask for directions, then cross over some less than attractive front entry with homeless and dog poop. But we stayed upbeat...until they were unable to get us a room due to water damage.... more

My Wife and I stayed in this lovely hotel for 5 nights from 4th October .It is centrally placed only a few minutes walk from the centre of the city in a quiet plaza . Check-in was a breeze and the room on the 5th floor had a balcony with a good view over the city .The room was to... more

Highly recommended. it's located in a very good and calm area, walking distance to many places of interest. It's considered as a 4* hotel, not 3 1/2. more