We were originally booked at the Best Western City Hotel-- however they overbooked and did not honor our reservation or promised room rate. City hotel referred us to the Jolly hotel. Overall this was a good stay. Helpful english speaking staff, local map provided. Assisted with finding directions to local sites, & also called taxis for us. efficient, clean large... more

A very warm welcome and extremely helpful reception. The room very simple decor, nice and clean otherwise, the only exception is that the air condition was out of order and it was very muggy.. However the staff were extremely helpful from the front desk to the chef and restaurant staff. The chef was very entertaining and it was nice of... more

Don't expect anything extravagant at this hotel....but it is a very good value for your money. It's conveniently located (5 minute walk from central Genova....Piazza Ferrari) and you can walk just about anywhere from here. The rooms were comfortable - a little dated but perfectly fine & clean. The breakfast in the morning was also OK. Overall, a good hotel... more

I've stayed at the Jolly on several occasions for business. The rooms can be small, but overall it is conveniently located and the staff is friendly and accommodating. Also, I did not find that the Staff had difficulty with English. The major drawbacks for business travelers are that there is no gym in the hotel and although wireless access has... more

The staff at the desk of little help, and difficulty understanding English. The room was the tinest room I have ever seen. The width was of the king bed with 2 12" side tables, it was a good thing the walls were padded or you could really get hurt. Trying to get into the bathroom was also difficult as you... more

Stayed frequently at the Jolly Plaza but I would not have bothered had the hotel been less conveniently located for my business requirements. Room sizes vary from adequate to minuscule: in some there was not much space between the edqe of the bed and the wall. Breakfast buffet ok, if limited. No segregated area for non-smokers in restaurant. It is... more

Un hotel très minimum... Accueil et services réduits, Bruits de couloirs en direct. Internet hors service. Chambre à raffraîchir Un... more

Ho soggiornato 1 notte con mia moglie in questo Hotel. La stanza è piccola ma pulita e confortevole, silenziosa.Bagno perfetto.... more

Ho trovato un ambiente molto accogliente con grande professionalità e gentilezza del personale. Tornerò sicuramente. more