Stayed at this hotel with 35 people as part of a GoAhead tour. I think this was the first time the tour provider used this Hotel. The numerous problems are as follows. Hotel staff was rude and not very helpful. Hotel is old and rooms are very small. Air conditioning is not great. Some persons found black mold in their... more

We booked a last minute room for 3 nights last week via Expedia and thought the price very good for a city centre hotel. The Cellai was everything we hoped it would be. The staff were friendly and helpful and our room was cool (there was a heatwave while we were there) and quaint. It was too hot to use... more

I booked the Hotel Cellai for one night after searching for a hotel around the £120 mark close to the train station. Upon arriving at the hotel I was quite pleased as the communal areas are really very pleasant. However, when we made our way to the room I was very disappointed. Our room was on the first floor, the... more

The hotel was not up to our expectations. The staff was not at all friendly or very helpful. The free bicycles are a welcome perk, but they book up VERY quickly. The breakfast room was very small and crowded and not much of a selection after staying at other hotels in Italy. We had a room in the front. It... more

Okay, so the location is convenient and it's only supposed to be a three star, but I think that's being a little optimistic. We stayed at other three-stars in Venice, Rome and Paris that were much better than this. Travelling with our six-month old baby, we arrived to learn they didn't know we had a baby, which is odd because... more

My husband and I shared a double room on the fourth floor. When I checked in, a woman next to me was complaining about the size of her room. I personally found nothing wrong for it being a European hotel. Bathroom was small but provided towels, handcloths, and various soaps. Our room opened onto a road which had some noise... more

April 08 my wife and 2 friends stayed in two rooms at the Cellai, Florence. The rooms very greatly. Our room was small, theirs large. All together, the rooms were nice, up-to-date, and clean. Breakfast was the normal european bread, jellies, yogurt and cereal with great coffee. It was 75 euro a night for us, but that's because we were... more

I just got back from a trip in Florence where I stayed at the Hotel Cellai. The hotel is perfectly located in the historic center, and the nice surprise was that the hotel provides free bicycles to visit around the city. In the web site I have managed to get all information about my trip before actually being in Florence,... more

I have just returned to Michigan, USA after a wonderful week of staying in the delightful Hotel Cellai. Where to start? From the moment I walked into the charming lobby, I felt a welcomed guest; the staff members continued to make me feel welcome for my entire stay and for this I am most grateful. Visiting a place that speaks... more