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Swissotel Zurich

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
 4 of 5 stars 138 Reviews
5.0 of 5 stars
42
4.0 of 5 stars
51
3.0 of 5 stars
14
2.0 of 5 stars
12
1.0 of 5 stars
5
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#18 of 136 hotels in Zurich
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Swissotel Zurich
Schulstrasse 44 Am Marktplatz Oerlikon
Zurich 8050
Switzerland
What's Nearby:
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What's Near Swissotel Zurich

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Traveler Advice on Swissotel Zurich

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  • Ask a question or view 12 posts on Zurich from this week.
Professional Advice (2)
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“Swissotel” This is Travel
“Zurich” Business Traveler
Web Comments from Travelers (2)
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“Swissotel Zuerich” Expedia.com
“Great room rates” Venere.com
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Swissotel Zurich
Schulstrasse 44 | Am Marktplatz Oerlikon, Zurich 8050, Switzerland
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
High-rise hotel situated opposite train station - Located a short walk from major companies like ABB, UBS and Credit Suisse.
Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Swimming Pool
Check Rates and Availability: $279 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 124 traveler reviews
  • What to Expect:
    • 3.5 based on 71 reviews Rooms
    • 4 based on 71 reviews Service
    • 4 based on 67 reviews Value
    • 4 based on 71 reviews Cleanliness
    • 4 based on 9 reviews Pool
  • Recommended For:
    • 50% based on 74 reviews Older travelers
    • 40% based on 74 reviews Families with young children
    • 30% based on 74 reviews Families with teenagers
    • 30% based on 74 reviews Young singles
    • 20% based on 74 reviews An amazing honeymoon
Next 10 »

Reviews of Swissotel Zurich

( 1-10 of 138 )
“Good Hotel!!!”
4 of 5 stars
Vishkru
Dubai
Oct 23, 2008

Swissotel is definately a good hotel.We stayed there for 1 night in the first week of october.The staff is very friendly and polite and so are the people at the front desk.The rooms are small but clean.The best part of the hotel is the location.There is the oerlikon main railway station just opposite the hotel.There is a shopping mall also... more

Management response from
Swissotel_Zurich, Executive Assistant

Dear Guest Many thanks for sharing your experience you had at Swissôtel Zurich in October 2008. Customer comments are very important to us, as it is our goal to constantly review our services and standards and make any possible improvements. It is a pleasure for us to pass on your compliments to our staff. Dear Guest, thank you again for...

“Convenient to Oerlikon Rail Station”
3 of 5 stars
4MillionMilesLater
4MillionMilesLater
Oct 12, 2008

Business hotel convenient to Zurich-Oerlikon SBB station across the street. Friendly, helpful front desk. Small but functional rooms. WiFi signal strength marginal in guest room. Starbucks in lobby a big plus! more

Management response from
Swissotel_Zurich, Executive Assistant

Dear Guest Many thanks for sharing your experience you had at Swissôtel Zurich in October 2008. Customer comments are very important to us, as it is our goal to constantly review our services and standards and make any possible improvements. It is a pleasure for us to pass on your compliments to our staff. Dear Guest, thank you again for...

“Great hotel and great experience”
4 of 5 stars
ACG580
Atlanta, GA
Oct 10, 2008

This was a great Zurich hotel. The hotel was modern, clean, and nicely appointed. The staff was very polite and helpful. The hotel is not in the heart of Zurich, but it is located across the street from the Oerlikon train station a few miles out.... which can have you in downtown Zurich in mere minutes. The other advantage to... more

Management response from
Swissotel_Zurich, Executive Assistant

Dear Guest Many thanks for sharing your experience you had at Swissôtel Zurich in October 2008. Customer comments are very important to us, as it is our goal to constantly review our services and standards and make any possible improvements. It is a pleasure for us to pass on your compliments to our staff. Dear Guest, thank you again for...

“Average for the price.”
3 of 5 stars
aygen
Germany
Sep 30, 2008

I have stayed at Swissotel Zürich 4 times. It could be a nice alternative if you could get some weekend deals, but for the prices which you pay during the week the quality is low. The decoration is dated. It is a huge congress hotel. It is Ok. if you do business. The rooms are really dated. The only good... more

Management response from
Swissotel_Zurich, Executive Assistant

Dear Guest Many thanks for sharing your experience you had at Swissôtel Zurich in September 2008. As you could already see in other responses, we will renovate all our guest rooms on floor 16 - 18 this winter. All rooms on the other floors will get new carpets as the old ones are outdated and should be replaced. We hope...

“stayed at better Swissotels!”
3 of 5 stars
svenwales
wales
Sep 29, 2008

We have stayed in swissotels previously and therefore didn't have a second thought regarding staying at the one in Zurich. As mentioned in other reviews we ended up on the dreaded 18th floor!. The carpets were filthy and we were put in a room with 2 single beds, despite specifically asking for a king bed. My wife called reception, only... more

Management response from
Swissotel_Zurich, Executive Assistant

Dear Guest Many thanks for sharing your experience you had at Swissôtel Zurich in August 2008. Customer comments are very important to us, as it is our goal to constantly review our services and standards and make any possible improvements. It is a pleasure for us to pass on your compliments to our staff. As already confirmed to another guest...

“Dirty carpets”
1 of 5 stars
Guy12
Cupertino, CA
Sep 3, 2008

I have stayed several times in this hotel and encountered similar problems. I had hoped that they will renovate or at least clean the carpets. Specifically, they tried to show us several rooms on the 16th or 18th floors. All the rooms had DIRTY carpets. The carpets in the corridors of most floors, including the 19th and 25th, which have... more

Management response from
Swissotel_Zurich, Executive Assistant

Dear Guest Many thanks for sharing your experience you had at Swissôtel Zurich in August 2008. Customer comments are very important to us, as it is our goal to constantly review our services and standards and make any possible improvements. It is a pleasure for us to pass on your compliments to our staff. We are happy to inform you...

“Very nice hotel, but be aware of one or two things”
2 of 5 stars
grifficl
Boston
Jul 30, 2008
1/1 found this review helpful

This is a very nice full-service hotel, just across the street from the train station. It is 2 stops from Zurich HB and 1 stop from the airport (<5 mins) so it was very convenient. Rooms are nice and modern, and very clean. I requested two twin beds as I was sharing the hotel room with my father the last... more

Management response from
Swissotel_Zurich, Executive Assistant

Dear Guest Many thanks for sharing your experience you had at Swissôtel Zurich in July 2008. Customer comments are very important to us, as it is our goal to constantly review our services and standards and make any possible improvements. It is a pleasure for us to pass on your compliments to our staff. The more we are concerned to...

“Stayed there for our 1st Wedding Anniversary”
5 of 5 stars
Pandarama
London, United Kingdom
Jul 20, 2008
1/1 found this review helpful

My husband and I stayed at the Swissotel Oerlikon, Zurich for our first wedding anniversary during the xmas new year 2007/2008 and we had a great stay. We had a lovely big room with a comfortable bed and good ensuite facilities. We had a wide window view of the town and the mountains from our room and it was sound... more

Management response from
Swissotel_Zurich, Executive Assistant

Dear Guest Many thanks for sharing your experience you had at Swissôtel Zurich during the New Year's period. Customer comments are very important to us, as it is our goal to constantly review our services and standards and make any possible improvements. It is a pleasure for us to pass on your compliments to our staff. Dear Guest, thank you...

“Lovely Staff and Great Location but BEWARE bedrooms are not good!!!!!”
2 of 5 stars
Dexysgirl
Ireland
Jul 15, 2008
1/1 found this review helpful

I have just returned from a 4 night stay at Swissotel Zurich with my two children. I booked through a well known Internet booking company which advertised Triple rooms at this hotel. This room was significantly more expensive than a double or twin so I assumed there would be at least 3 single beds with a bit of room to... more

Management response from
Swissotel_Zurich, Executive Assistant

Dear Guest Many thanks for sharing your experience you had at Swissôtel Zurich in July 2008. Customer comments are very important to us, as it is our goal to constantly review our services and standards and make any possible improvements. It is a pleasure for us to pass on your compliments to our staff. I am sorry to hear that...

“Great location and value”
4 of 5 stars
chriskuo
Silicon Valley, Ca
Jun 8, 2008
1/1 found this review helpful

The rooms at this hotel were small but very nice and modern. We found the staff very accommodating and the buffet breakfast was excellent. We also found the business center very nice and reasonable. The best part was the location. It was right across a narrow street from the Zurich Oerlikon train station. It is less than a 10 minute... more

Management response from
Swissotel_Zurich, Executive Assistant

Dear Guest Many thanks for sharing your experience you had at Swissôtel Zurich in May 2008. Customer comments are very important to us, as it is our goal to constantly review our services and standards and make any possible improvements. It is a pleasure for us to pass on your compliments to our staff. Dear Guest, thank you again for...

Next 10 »

Reviews of Swissotel Zurich

( 1-10 of 138 )
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Swissotel Zurich Address

Schulstrasse 44 | Am Marktplatz Oerlikon, Zurich 8050, Switzerland