This hotel is very close to all the main attractions of Amsterdam. The tram lines are just outside and Central Station a few minutes walk away. It is easy to get to any location from here. The rooms are clean and tidy as is the bathroom, but somewhat small. They are okay for a couple of nights but any longer... more

I stayed in this hotel during midsummer season, I had stayed in many 3 star hotels in Amsterdam before but this has to be the worst one, It was right beside the tramline so you had the ongoing drill of the tram bell late into the night and at early hours. The TV's signal also cut out and scrambled when... more

There was lots of bad reviews I read about before going to Citadel and they did put me off a little. But have to say I was very pleased with the whole service. The staff were very friendly and helpful, the rooms clean and tidy and not too small! And the location was perfect! Not 5* accomadation but for a... more

I know this hotel has gotten some poor reviews lately, but I booked this hotel for daughter with a good experience here. She is very sensitive to dirt, mold, smells, etc and had no problems. Its a budget 3* (their triple room including breakfast was 270Euros for 2 night stay). The room was clean, convenient location within minutes walk of... more

This hotel may have a 3 star rating but it should really have a 0 star. Just 4 letters to describe this hotel, which should sum it up pretty accurately... a "DUMP," despite its central location in the Amsterdam Centraal Station, Damrak and Dam Square area. The saving grace is the buffet continental breakfast, which is the highest rating for... more

This hotel is a typical budget down town Amsterdam hotel. In other words, its not for you if you are looking for something nice and cosy. It's for you who are looking for cheaper great location, walking distance to the centrum and Amsterdam Centraal station. It's not to clean and rooms are small, typical down town European. I stay there... more

****Terrible, disgusting, one of the worst hotels we have nearly stayed at!!!******** After reading the reviews on here we where excited. It sounded like a reasonable hotel in a good location how wrong were we!!!... We decided to pay a little more for the last night of a mini Europe trip and decide to splash out 175 Euro's or £120... more

We too were let down by another online reservation company who hadn't sent our confirmation off to the relevant hotel. So stranded in Amsterdam we were given this Hotel as a spare by the Hotel info shop in Damrak Straat. We found the staff friendly and helpful, the rooms more than adequate for our needs, the maid service efficient and... more

We stayed at The Citadel For 5 nights, the room was spotless and above all lovely and warm. The bathroom was clean and the hotel staff very helpfull. The Hotel is situated close to central station so there is no need to get a taxi, and about 5 minutes walk from Dam Square. We found it a very pleasant stay... more