1. The hotel takes 300€ credit card deposit uppon arrival, but it seems like they do not return it! After several emails hotel personel finally responded, and promised to return the deposit "next month". Reported the hotel the the credit card company... 2. Room was old and noisy. I actually had to wear earplugs to sleep. 3. Breakfast cost 16€,... more

In a nut shell: it’s a YMCA room in the price of a 3-4 star hotel. A former traveler in this site took those pics which similar to what we’ve seen in our room (in the 2oo’s wing): http://www.tripadvisor.com/members/MIKeMIKeUk After complaining, we were upgrade to the junior suit (in the 100’s wing) which was more than O.K. Staff, although trying,... more

Big warning for Arena Hotel! Read on! First impression is that Arena Hotel is a very nice place to stay, don't be fooled. We had three rooms and in ALL three of them our luggage was searched and we got some money and an iPod stolen. When we reported it the manager didn't looked very surprised but were at least... more

having stayed in this hotel for 3 nights cant say that was a good experience. Great looking hotel with nice facilities but very minimalistic rooms. Very unprofessional approach from reception staff demanding a 150€ deposit or no check in!!! never heard of that in any hotel in the world and we had stayed in so much better places across europe,surprises... more

This hotel is in a very residential area. Especially when the university across the canal is not open for the summer, this area is practically deserted. The hotel room was on a split level in the C-wing of the hotel on the ground floor. We had to pay 2 Euro an hour for the internet, kill a few spiders in... more

I have to say I can only blame myself. I am a general manager of a four star hotel and thought that with all the negative reviews, i still now how to pick the right hotel. boy was I wrong. What comes through the pictures is a hoel with a beautiful lobby, and minimalistic rooms. what does not- but is... more

very minimalistic, our room was bare we had a bed a table and a settee ..so far so good... but then the hanging space for our clothes were very similar to school or leisure center lockers.. there was also a over bearing smell of sewage comming from our bathroom at one end from the other end (the window) was second... more

The design of this hotel is great. A wonderful building has been redecorated in nice, designy style. The room I stayed in (and my colleagues had similar rooms) was quite special. It had two levels, with a sitting area with small desk and two arm chairs, bathroom, toilet and closet downstairs. Wonderflul, narrow stais led upstairs to the sleeping area,... more

we have just stayed at the hotel arena this weekend... we drove down to amsterdam, this hotel was really easy to find!!! its a bit out of the way but 5min on a tram for 1:60 euros gets you right into the city centre!! first impressions the hotel was quite trendy, reception was lovely.. really different there was 3 couples... more