The hotel has updated the rooms however forgot to modernize the bathroom as well. Besides that we had a good stay and were surprised by the nondutch level of service. As we missed breakfast we called roomservice to check if it might be possible to get a sandwich upstairs and were surprised by a full breakfast, cooked by one of... more

stayed one night. parking garage not with hotel, but you can get a week's pass, better deal than per day. walking distance from center of haarlem, not bad driving distance to zandvoort shore. from hotel, you can catch the city bus and get dropped off at main train station and about 15 mins train ride to amsterdam. if you like... more

Very good and cozy hotel although it doesn't seems like this from outside.Spacious and comfortable rooms with all the facilities (2ways of ironing, boiler for coffee, free drinks to the exclusive rooms, internet etc.).The hotel is very clean and the staff is very helpful.Also there is a excellent bar in hotel (Whisky Bar) with very nice atmosphere and a good... more

I stay at the Carlton frequently for work. It is very convenient to the airport by train or by taxi. The rooms are spacious and the beds are very comfortable. The internet service is fast and reliable. The staff is generally friendly and accomodating. The restaurant is very good, if a bit pricey (but not above normal European prices). There... more

When we checked out, after a 15 night stay, we were surprised to learn that we had been charged for an additional night--i.e., the night prior to the day on which we had arrived. I argued with the manager 3 times. He kept repeating it is hotel policy that, if they had been fully booked on the night prior to... more

We recently stayed at this hotel for 19 days and basically enjoyed every moment. The staff could not be more accommodating. They were friendly, helpful, and at all times not only professional but also pleasant and cheerful. The hotel is well-maintained, clean, and up-to-date. Many fine Dutch hotels, although they are located in quaint ancient buildings, lack some of the... more

I was with a tour group of 25 mostly senior citizens and our agency assigned us to the Carlton Square Hotel. Upon check-in on Sunday, April 15th, several twin-bedded rooms were not available as the hotel was fully occupied except for the double-bed rooms assigned to us. The following day those of us who requested twin-bedded rooms were accomodated, our... more

We booked this hotel using the hotel website and got a pre-paid, non-cancellable rate of around 90 euro. Our stay was for one night before our Easter morning flight out of Schiphol. We drove to the hotel and used the parking garage underneath. I believe this is a municipal parking garage and it was about 12 euro for the amount... more

My partner and I went out for a long weekend with friends, and were all suitably impressed with the hotel. After visiting Amsterdam we all agreed that Haarlem was more the pace we wanted. There is a great little Irish bar round the corner, coffee shop too. There is also a turkish eatery there that does THE best kebabs! We... more