Beware!! I was invited through Virgin Atlantic to join Marriot reward scheme at Gold Elite level, so I thought I would try them out. I booked the London Heathrow with the ability to cancel anytime up to 4pm on the day of the booking. I read a bad report on Trip Advisor relating to the restaurant and decided to book... more

Stayed one night before a return trip to US. Room overlooked the atrium and was quite dark. Had to request rollaway bed 3 times, but they didn't charge for it, which is better than most big hotels. Pool was VERY chlorinated (almost needed a gas mask to get in), but the kids enjoyed it. One piece of advice: do not... more

Stayed here for a night before our flight out on our honeymoon. We booked the executive room - and I have to admit - the bed was the most comfortable bed i've EVER stayed in!!!! Staff were great - but overall the hotel is a little pricey - especially the food. I would recommend that ou venture out of the... more

I stayed here during a 12 hour layover at London Heathrow. The hotel will win no design competitions, but it served its purpose. I took the Hotel Hoppa bus to the hotel, but, upon conversation with Concierge, it was determined that a hotel ordered car was the most efficient way to get to and from the hotel. The hotel was... more

Stayed here for just one night recently. The atrium is large and under refurbishment. The leisure club (swimming pool, sauna and steam room) was very busy and very noisy (lots of kids), and the changing rooms could have done with a clean up (lots of body hairs on the floor outside the shower). We stayed in the pool for just... more

This hotel is acceptable to stay at but it looks more like a motel. Stayed one night for business and I am happy it wasn't so much longer. Rooms are cleen and nice though! Peter Gustafsson more

We booked this hotel for a park and stay through holiday autos only £20 cheaper that parking only, so worth the extra for a good start to the holiday. The room was fine, but overlooked the atrium below, no outdoor view. Wasn't keen on the open plan dining. The pool was ok but a lot of families so was a... more

We only had two nights (and one day) in London at the end of our vacation and did not want to drive into the city so we decided to stay at the airport - as always the Marriott has great, simply great beds - and it was incredibly quiet considering we were one room away from a runway - but... more

There were no alarm clocks in the room, and none to be borrowed from the hotel. I asked for a wake up call that wasn't followed through on. The staff worked with me to ensure I would have a wake up call the next day. They said they would phone personally, just in case the system didn't work. No call... more