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Hilton Washington Embassy Row

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 89 reviews
89 Reviews
5.0 of 5 stars
16
4.0 of 5 stars
26
3.0 of 5 stars
16
2.0 of 5 stars
13
1.0 of 5 stars
18
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#91 of 117 hotels in Washington DC
Description:
A 193 room, including 25 Jr. Suites, European boutique style hotel, located in the heart of the "Avenue of the Embassies" on prestigeous... A 193 room, including 25 Jr. Suites, European boutique style hotel, located in the heart of the "Avenue of the Embassies" on prestigeous Massachusetts Avenue and Dupont Circle. Conveniently just 1/2 block from the Dupont Circle METRO Station. more » « less
  • Address
    2015 Massachusetts Ave. NW
    Washington DC, DC 20036
Check Rates: $274 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3 of 5 stars Based on 89 traveler reviews
  • What to Expect:
    • 3 based on 68 reviews Rooms
    • 3 based on 63 reviews Service
    • 3 based on 68 reviews Value
    • 3.5 based on 68 reviews Cleanliness
    • 4 based on 4 reviews Pool
  • Recommended For:
    • 40% based on 70 reviews Older travelers
    • 30% based on 70 reviews Families with teenagers
    • 20% based on 70 reviews Families with young children
    • 10% based on 70 reviews Young singles
    • 10% based on 70 reviews An amazing honeymoon

Reviews of Hilton Washington Embassy Row

( 1-10 of 89 )
4 of 5 stars
Boston, MA
Jul 7, 2008

My husband and I stayed here this past weekend, and we had a fantastic stay. I'm surprised by all the negative reviews here, actually. The room was clean and modern, the bed was supremely comfortable and the location can't be beat. The staff was accomodating in every way, and the breakfast was very good. All the food was fresh and... more

Jul 3, 2008

After booking our room directly with the property and ensuring it a late-arrival would not be a problem, we arrived about 9:30pm to smiling faces and helpful staff from the bellmen to the front desk. We were checked in quickly (very nice with a very sleepy and squirmy baby) and went to our room on the 7th floor ($179/night). Room... more

Management response from
Hilton_Embassy_Row, Management

We appreciate the time that you took to write a review about the Hilton Washington Embassy Row. We do use the comments posted to inform our staff so we may continually better serve the guest. Thanks again for your comments and we hope to see you in the near future.

1 of 5 stars
Lake Ridge, Virginia
Jul 1, 2008

Stayed here in 2004, mostly due to the location (close to the Dupont Circle metro, Rock Creek Park and Embassy Row a good running location) but left after only a few days due to bed bugs biting up my legs. Construction was going on then, so I couldn't change rooms. Didn't try it again on later trips to DC, now... more

1 of 5 stars
DeKalb, IL
Jun 25, 2008

My family and I were at the hotel for a 3-day conference, with an extra day of sightseeing beforehand. The hotel charged the conference rate ($179 per night, plus taxes) for the 3 nights, and charged the rack rate ($420, after taxes) for the prior night, even though they discounted nights afterward. Notes: 1. Internet is $12.95 per night. Poor... more

Management response from
Hilton_Embassy_Row, Management

We appreciate you taking the time to post your comments. We constantly work on improving any guest issues that may arise in a timely manner. We use the comments in a continual process of improvements on the hotel. Again we thank you for your comments.

Jun 23, 2008

Not only has this HILTON hotel DOUBLE charged our AMEX but they have also DOUBLE charged our work colleague who has tried to contact this HILTON hotel and they are not responding.... To add insult to injury here is what happened to us whilst we stayed there... Room 733: First night arrived at 1am after a 14 hr flight. Having... more

Management response from
Hilton_Embassy_Row, Management

We do apoligize for the billing issue. Occasionally as at any hotel billing issues do arise. Any issue that is brought to our attention is addressed imediately and corrected. If your issue has not been resolved please feel free to contact us.

Jun 18, 2008
1/1 found this review helpful

I had to make business travel arrangements with one day notice. I could not get into my usual hotel, so I finally found a room at the Washington Hilton Embassy Row. For the price I found it to be very mediocre. I was expecting an updated hotel, great restaurant, and friendly staff. Unfortunately this was NOT the case. It really... more

Management response from
Hilton_Embassy_Row, Management

Thank You for your comments. We do review all comments and address the issues that are brought to our attention. The process of updating the hotel is a continous one and we are constantly on the process of updating our services and facilities. We hope that sometime in the near future you do decide to visit us again.

Jun 3, 2008

Good hotel in DuPont Circle. Within walking distance to shops, restaurants, and bars. You can also walk to the tourist sites in the Mall and Georgetown when the weather is nice. The saving grace of the hotel is it's rooftop pool and sundeck with views of DuPont Circle, Washington Monument and the Capital building. Super easy walk to the Metro.... more

Management response from
Hilton_Embassy_Row, Management

We appreciate the time you took to compliment our hotel. In addition to the complimentary internet in the business center we also offer free wireless internet service in all public spaces of the hotel. Thank you and we hope to see you in the near future.

Jun 2, 2008
1/1 found this review helpful

This hotel was clean, in a great location and had a friendly staff. I was worried after reading complaints about early morning construction noise but there was none during my stay. The room and the hall could have used new carpet but the room was very clean. Each time I went in the lobby, one of the staff asked if... more

Management response from
Hilton_Embassy_Row, Management

Thank you for choosing to stay at the Hilton Washington Embassy Row. We appreciate the time taken to recognize our staff and we will be sure to pass your compliments along. We look forward to having you stay with us again.

May 28, 2008
0/1 found this review helpful

Room service and food were terrible. Whoever takes your order can't seem to get any of it right. I ordered room service 3 times during my stay and there was always something missing from the order when it arrived to my room. The burger was burned and the "chocolate pyramid" was a lone brownie with a dollop of whipped cream... more

May 12, 2008
0/1 found this review helpful

All in all this hotel is in a great location, only steps away from Dupont Circle, with its restaurants, shopping, and nightlife, and only a short walk or metro ride away from other DC sights, such as the mall, the museums, and the White House. Nonetheless, I don't recomment it. The hotel is currently undergoing renovation and I was awakened... more

Reviews of Hilton Washington Embassy Row

( 1-10 of 89 )
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Hilton Washington Embassy Row Also Known As

Address: 2015 Massachusetts Ave. NW, Washington DC, DC 20036