Arrived June in Egypt for a 10 day Cairo/Luxor Nile Cruise. Upon check in I asked for a room with a view of the Pyramids. Unforturnately, it was the smallest room, with a little window, next to the busiest and loudest street and an a/c that sounded like a 2 cylinder car on idle. I asked the front desk for... more

B E W A R E !! This Sofitel is way below Sofitel standard. The rooms are old, worn down and smelly, this place is in urgent need of a renovation. We had insects in our bathroom! The service is very slow, room-service takes at least one hour. Buffet breakfast is simply disgusting and the restaurants are well overpriced. We... more

We arrived for our three day stay in the middle of the night and were welcomed by the staff who were very helpful.Throughout our stay they were very polite and courteous. The buffet breakfast was amazing and we ate at two of the hotel's restaurants and have only praise for the variety of choice ,including vegetarian. The pool and gardens... more

We got a GREAT price on Expedia and we expected to be in a room without a view... BUT, we had a nice room with a huge balcony (nearly 10'x10') and a view of the pyramids! The airconditioning doesn't work great... but enough to make it OK. The hotel as a whole is a little tired but there was variety... more

We recently returned from a 3 night stay in this place. On entering the room the Air Con was broken and the mini fridge was very warm inside so we asked for a new one. Two new fridges later and even more tips to the maint guys they sent, the problem was still there. Only then did it hit me... more

I am a 21 year old girl who went on holiday to Cairo with my parents and my 19 year old brother.We arrived at Sofitel at approximately 11.30am after being stuck in traffic for 2 hours (which is the norm) and were told on arrival that the computer systems were down and we could not be given a room til... more

This hotel was an okay place to stay, especially since I got a very good deal! I stayed here for 5 nights, and due to availability I had to stay my remaining 2 nights at the Mena House. About the Sofitel - The rooms are fabulous with a nice balcony area looking out onto the wonderful gardens and also the... more

The location to the Pyramids of Giza was great and the hotel was nice with restaurants, bars and nice staff. The location in other ways however isn't great. It's about 30-45min from Cairo sites (i.e. Egyptian Museum) and there were very few places we could actually walk to outside of the hotel due to the traffic. It is a bit... more

Exceeded our expectations given the dilapidated condition of the general city area. We arrived at 4.30 am and were pleasantly surprised when we were offered a room at 6.30 am (normal check in time was 2 pm). The hotel manager was extremely polite and obliging. The room was of 5 star quality and had a very comfortable bed although the... more