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Sheraton Dubai Creek Hotel and Towers

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 68 reviews
68 Reviews
5.0 of 5 stars
31
4.0 of 5 stars
17
3.0 of 5 stars
4
2.0 of 5 stars
8
1.0 of 5 stars
8
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#44 of 268 hotels in Dubai
Description: Striking 11-story Hotel with unique architectural design, located downtown on the Dubai Creek Corniche, near businesses & shopping
  • Address
    Baniyas Street, Creek Road
    Dubai
    United Arab Emirates
Check Rates: $386 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 68 traveler reviews
  • What to Expect:
    • 4.5 based on 49 reviews Rooms
    • 4.5 based on 49 reviews Service
    • 4 based on 48 reviews Value
    • 4.5 based on 49 reviews Cleanliness
    • 4 based on 11 reviews Pool
  • Recommended For:
    • 60% based on 53 reviews Older travelers
    • 50% based on 53 reviews Young singles
    • 50% based on 53 reviews Families with teenagers
    • 50% based on 53 reviews An amazing honeymoon
    • 40% based on 53 reviews Families with young children

Reviews of Sheraton Dubai Creek Hotel and Towers

( 1-10 of 68 )
5 of 5 stars
Edinburgh
Jul 13, 2008
2/2 found this review helpful

We loved this hotel. Upgraded to the Towers Lounge package which gave us unlimited access to tea and coffee/snacks during the day plus alcoholic drinks for 2 hours a day. Also free internet access. The location is fine, taxis are cheap and getting one from the hotel is no problem. The Creek was nice for a stroll in the evening.... more

Management response from
sheradxb, General Manager

Dear Ashmorayw, I am writing in relation to the review of our hotel which you posted on the Trip Advisor website on July 13, 2008. I would like to thank you for taking the time to write the review and for posting it on the Internet. We value all feedback from our guests both, positive and negative, as this is...

5 of 5 stars
Miami, Florida
Jun 18, 2008
2/2 found this review helpful

I always choose this hotel because of the location and most of all the staff, which I've known some of them in the last 15 yrs. Although there are lots of brand new hotels in Dubai, but I still considered this place as my second home... The Restaurants are great. I've tried all the Indian restaurant in Dubai but Ashiana... more

Management response from
sheradxb, General Manager

Dear Hands0meRob, I am writing in relation to the review of our hotel which you posted on the Trip Advisor website on June 18, 2008. I would like to thank you for taking the time to write the review and for posting it on the Internet. We value all feedback from our guests both, positive and negative, as this is...

4 of 5 stars
Scotland
Jun 9, 2008
1/4 found this review helpful

Stayed for 3 nights during Oct 2007. Overall, the hotel is comfortable and clean. However, I was not blown away by any aspect of my stay. Check in was fast and our room had a great creek view. The location is perhaps not suited to most tourist's tastes. You will need to get a taxi to most places, however, they... more

5 of 5 stars
Virginia
May 30, 2008
3/3 found this review helpful

I traveled with 3 other women last week, and stayed at the Sheraton Dubai Creek for 7 nights. I truly appreciated the kindness of everyone on staff, including Thomas, who as you can tell from his review responses, cares more about his hotel than any other manager I've ever seen. The rooms were lovely and clean, and the quality of... more

1 of 5 stars
seanbos
May 26, 2008
0/4 found this review helpful

The location is a little poor with not much around the hotel, other then the creek. I found the staff very rude for this quality of a hotel. Room was clean. Pool area was okay. Overall I would rate it as a 4 star place based on location, room decor and services. but I will avoid this place in the... more

Management response from
SheratonDubai, General Manager

Dear Madam or Sir, thank you very much for posting your review of our hotel on Trip Advisor - we appreciate you taking the time to post your review as we take all reviews - positive or negative - serious as they enable us to evaluate our services and help us to identify what we are doing right and where...

4 of 5 stars
Adelaide, Australia
May 12, 2008
4/4 found this review helpful

This was my second trip to Dubai (what a great place!!) and my first stay with the Sheraton Dubai Creek. Firstly, don't be put off by the location of the hotel. Being in the city has many advantages, and regardless, taxis are plentiful and cheap (by Australian standards). Make sure that you book a room in the Tower section of... more

Management response from
sheradxb, General Manager

Dear Speedbox, I am writing in relation to the review of our hotel which you posted on the Trip Advisor website on May 12, 2008. I would like to thank you for taking the time to write the review and for posting it on the Internet. We value all feedback from our guests both, positive and negative, as this is...

2 of 5 stars
Wolverhampton
May 8, 2008
2/7 found this review helpful

Before coming to stay at this hotel we had spent 5 nights at the royal meridien in jumeriah beach..it was a fantastic 5 star...coming to this hotel afterwards was a very big let down. Sheraton Dubai Creek good location but that is it. They gave us room 1101 WHICH NEEDS TO BE AVOIDED. For a 5 star hotel I thought... more

Management response from
SheratonDubai, General Manager

Dear Madam or Sir, thank you very much for posting your review about our hotel on Trip Advisor. We appreciate all reviews whether they contain criticism or praise as all reviews assist us in our goal to better guest experiences. I am sorry and would like to apologize that your stay at our hotel was not up to your expectations...

5 of 5 stars
Slough, UK
May 8, 2008
6/6 found this review helpful

My husband, 15 year old daughter and I stayed for 7 nights at the Sheraton Dubai Creek & Towers from 7th April - 14th April. We were booked into a Towers Room via our Starwood Preferred Guests points. After a delayed flight we were greeted and picked up at the airport without any problems at all. Check in was fast... more

Management response from
sheradxb, General Manager

Dear SkillFamily, Thank you for your feedback and taking the time to post your comments. We value all feedback from our guests both, positive and negative, as this is the only way to ensure that we continue to better our service and our facilities to make your stay at our hotel a more pleasant one. We were delighted to read...

5 of 5 stars
Bristol, UK
May 4, 2008
6/6 found this review helpful

We were very lucky - arriving 6 am and electing to pay the extra half day, we were upgraded to a top floor creek-view room. Magic. Airconditioning a bit inflexible but everything else faultless. Enjoyed high tea & English bar, too. more

Management response from
sheradxb, General Manager

Dear Packhorse, I am writing in relation to the review of our hotel which you posted on the Trip Advisor website on May 4, 2008. I would like to thank you for taking the time to write the review and for posting it on the Internet. We value all feedback from our guests both, positive and negative, as this is...

5 of 5 stars
Miami, Florida
Apr 27, 2008
5/5 found this review helpful

We booked via thru expedia and all I can say is that we had a wonderful experience at this hotel. Having a good location and beautiful view of the creek, all the staff performs an excellent service. Thank you. more

Management response from
sheradxb, General Manager

Dear Spidey_25, Thank you very much for your kind review of our hotel which is much appreciated. I hope that we will be able to welcome you back at our hotel soon again and if there is anything I can do to assist you, please do not hesitate to contact me directly on thomasvan.opstal@sheraton.com . Yours sincerely, J. Thomas C....

Reviews of Sheraton Dubai Creek Hotel and Towers

( 1-10 of 68 )
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Sheraton Dubai Creek Hotel and Towers Address

Baniyas Street, Creek Road, Dubai, United Arab Emirates