The front desk staff of this hotel is excellent and it definitely made a difference in our decision to stay there. We called, lost, and the front desk person very patiently gave us directions TWICE. When we arrived, she continued to be pleasant and welcoming. We really liked the manager's reception and breakfast and would stay again for that reason... more

My husband and I stayed at The Embassy Suites Biltmore the week after Easter and had a wonderful time. We were in Phoenix as my husband was attending a business convention held in downtown Phoenix. This hotel is a little ways out of downtown but the routes are simple and only took 15-20 minutes to reach the convention area and... more

We just stopped in for the night on the way home from the Grand Canyon. The hotel has a lovely interior design and is very refreshing to come into from the hustle and bustle of the outside. We were travelling with 3 children and a 1-year old and it's difficult to find a high-quality hotel that can accomodate all of... more

As a family of 5 with three kids, this hotel was very disappointing. We vacationed here in hopes of laying by the pool while our children had fun swimming. The pool water was FREEZING, basically too cold to swim in!!! Keep in mind it was 85-90 degrees outside. The pool also had leaves floating on the top of the pool,... more

The Embassy Suite-Biltmore is a fine place to stay if your expectations aren't too high. PROS Location is convienent to the airport, downtown, shopping, & restruants. Nice flat screen TV in room. CONS The staff were just OK. Asked about places to eat and was referred to several large chains in the neighborhood. Internet was wireless, but was a fair... more

I am currently staying at the Embassy Suites -Phoenix Biltmore. The hotel is better than anticipated. The rooms are very large - much larger than most Embassy Suites. The atrium is lovely with a stream and goldfish. The morning breakfast is fresh and quick and the evening reception is nice as well. The rooms have been recently updated; however, the... more

This hotel is a great find in a lot a ways --- it has recently been renovated, so the rooms feel updated and modern. The location, while basically in the parking lot of a mall, is still good -- there is plenty to do around the neighborhood, and you're close to a lot of what's great about phoenix. The breakfast,... more

This is the perfect little place to stay in the Phoenix/{Scottsdale 10min away} We visit our grandchildren who live in Scottsdale. We got so tired of paying the big bucks at The Phoenician, The Sanctuary, and The Biltmore. We gave Embassy suites a try. Our room was very spacious, as they are all suites, living room, and bedroom and bathroom.... more

I came to Phoenix to walk in the PF Chang's Rock and Roll Half Marathon with three friends. We had two rooms on the 4th floor. Even though we got the hotel through Priceline, the front desk clerk was accomodating and gave us rooms with 2 beds. The rooms were clean and updated. If you have never stayed in an... more