My husband and I stayed here for 5 nights the first week of April. We had a fantastic time. We arrived at night and the hotel was beautifully lit. Upon entry the staff was very friendly and helpful. Walking to our room we were a little nervous as we had to walk to the back of the hotel and down... more

Our family of FIVE ( two parents, two middle schoolers, and a 3rd grader) stayed at the Marriott Desert Ridge Hotel during our week of Spring Break in early April. We arrived early Friday evening after a long day that had started 12 hours earlier; starting in Flagstaff, moving on to a fabulous day at the Grand Canyon and surrounding... more

I must be living in another dimension than some of these reviewers because my experience at the Marriott was outstanding - and I was just one of the "sheep" attending a conference there! My thought upon arrival was that perhaps since I was only there for the conference that service provided to me would be sub-par but that was not... more

This resort has a good website "sell", but is in no way a four star. A group of us went for a girls weekend and were extremely diappointed. We all travel quite a bit and have stayed in great spots. This is not one of them. The service was non-existant at the pools, the restaurants, the front desk and the... more

Recently returned from a 7 night stay (4/12-19) using Marriot Rewards points. This is my second stay at this hotel, last was 2 years ago for 3 nights. First, let me say I am a Gold Member of the Rewards program and am a loyal patron. That being said, I was dissapointed not to be treated like one. One week... more

We stayed at the JW Marriott for three nights in April - it is a fairly new site and you could definately tell. The hotel and grounds seem impressive when you pull up to the place, but we found the rooms to be fairly average with nothing special to really speak of. There are three swimming pools and a "lazy"... more

Stayed at the Desert Inn for 4 nights in January. The rooms are large but not in the very best condition. The first room I was given had mold in the shower. They changed me to another room which was much better. The best thing about this hotel was the Tennis Center. Excellent instruction and reasonably priced. The restaurants are... more

My wife and 3 kids stayed at this resort during spring break and were not impressed. We've stayed at numerous resorts all over the US and Phoenix and this would rate in the middle at best. The rooms were not clean and the room service was always late and suboptimal. The food in the resort was fair atbest and expensive.... more

After reading some of the most recent reviews I must say the one from New York made me laugh. I have learned from my travels never to judge a book by the cover some of the wealthiest people in Scottsdale dress like gardners and drive " american" cars! Here is my take on the JW Marriott. Great location but will... more