I've stayed twice at this hotel this week, and have had a comfortable, pleasant experience both times. The staff were mostly friendly, albeit a bit aloof on my first check-in, but noone has been rude. The hotel appears to be basically completed - there was some tile work being laid on the ground floor on Sunday, but all done by... more

We stayed here 1 night, got up prior to breakfast time. Overall a nice stay. The airport flight path is very close to hotel, so keeping the forced air on all night was necessary and fortunately effective for noise blocking. The tv is excellent!!! Along w/comfortable sofa, it is the highlight of the hotel stay. There is a refrigerator and... more

This hotel first opened in summer 2007, I believe, so everything was brand spankin' new when we arrived. My husband and I booked the place for only one night and couldn't have asked for a better experience. At first it was a little jarring to check ourselves in (much like the machines at the airport), but the process ended up... more

Property DID NOT live up to it's website! The hotel is still under construction - ladders, hoses, 'stuff', left laying around day-after-day (kind of dangerous). The 'breakfast room was a mess. Dark and dingy - not inviting, did not eat. Disappointed there was no evening food as indicated on the web-site. That is why I choose the property - it... more

The lobby was under construction and fully cordoned off and the check-in counter is now a little desk by the elevator. Waiting that the front-desk is a young lady to check me in. The check-in process was fast and efficient but not too friendly. The ride on the tattered elevator and the walk in the old dimly lit hallway did... more

Even though the hotel is in the midst of renovations to become a Hyatt Place, it was a pleasant experience. The monster flat screen TV (46 inches, I think) was almost too big to watch. Comfy beds and very little aircraft noise, even though it is right next to the landing path for PHX airport. Good hot breakfast with waffles,... more

I stayed at this facility October 4th 2006, it has been through a renovation and will soon be known as "Hyatt Place" Overall it was pretty good. Facility: As fore mentioned is was recently upgraded, new modern decor added. new carpets, new modern sinks and fixtures. A neat oriental style light/wall partition, nice new 42" flat plasma TV, and a... more

Front Desk Staff leaves much to be desired. They are NOT friendly or courteous. When I checked in there was a difference in what I was quoted and what the front desk manager thought the room should be, he finally begrudgingly agreed to give me what I was quoted, but acted as if I were a 7 yr old, and... more

Stayed at this hotel on the last night of our Grand Canyon family vacation. Chose AmeriSuites because we were interested in spending the night close to the airport to avoid traffic hassle for a morning flight. (Which proved to be true.) This hotel seems to cater to the business traveler. Used a referral voucher we got from the Thrifty Car... more