I stayed in this hotel in 2001 and 2005 and greatly enjoyed it both times. This is not one of these large resort hotels that sits in the middle of its own golf course and has a huge pool and gardens, but if you want an upscale hotel right in the center of Palm Springs this is the place. The... more

I don't know why people are trashing this hotel so much. The location can't be beat if you want to stay in downtown PS. It's not a fantastic Hyatt that is true but it seems well taken care of. The staff were very pleasant and quick with anything we asked of them. The room was very large and while the... more

yes, the hotel is dated. I thought I was coming to a flea-bag hotel considering what the other reviewers wrote. First I'll preface that I am a travel agent so I was able to get a travel agents rate for $99 per night when I stayed there May 13-15 with my husband. The furniture is from another decade, but functional.... more

I'd be embarrassed if I were Hyatt to have this hotel as part of my chain. The room decor is very dated. The carpets had holes and many many spots. Stains on counters. Mold in shower and the grout in the bathroom was disgusting. Hard bed and dinky pillows. Peeling wallpaper. Had a street side room and the noise was... more

The staff was nice. The hotel was clean for as old as it is. Overpriced for what it is. Should not hold the Hyatt name as it is misleading as to the quality. Corportate should be held responsible for the condition for as I said the staff was professional and helpful for what they have to work with. Breakfast was... more

The rooms are very old with everything outdated. As noted before if you have a room that faces the street forget about sleeping. The workout area is so small why have one? I have seen better at Hamption inns. The only positive is breakfast starts at 6AM if your leaving early. Hyatt should pull it's name off this hotel. Stay... more

Checking into the Hyatt Suites Palm Springs was a nightmare. The front desk person by the name of Mark should definitely be working in the back somewhere, where he does NOT have to deal with customer service. This hotel has unethical practices when using a credit/debit card to check in. They have the audacity to try to put an astronomical... more

I was excited to get this hotel through Hotwire during a busy time in Palm Springs due to the Pacific Life Open Tennis Tourney. The location is excellent if you want to walk to dinner and look through shops in downtown Palm Springs. They do charge a decent amount for parking each day-while many other hotels in the area do... more

Stayed at this hotel in early March for a business conference. This place has seen better days; in fact, Palm Springs itself is quite dated and has a kind of seedy feel to it. Lots of empty store fronts, especially at this end of town. This property backs up against the mountainside and is designed something like the Hyatt Regency... more