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Omni Chicago Hotel

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 150 reviews
150 Reviews
5.0 of 5 stars
71
4.0 of 5 stars
48
3.0 of 5 stars
17
2.0 of 5 stars
7
1.0 of 5 stars
7
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#19 of 164 hotels in Chicago
Description: All-Suite Hotel, traditional guest amenities for the business or leisure traveler; located in the heart of the Magnificent Mile.
  • Address
    676 North Michigan Ave
    Chicago, IL 60611
Check Rates: $334 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 150 traveler reviews
  • What to Expect:
    • 4 based on 114 reviews Rooms
    • 4.5 based on 112 reviews Service
    • 4 based on 111 reviews Value
    • 4 based on 114 reviews Cleanliness
    • 4 based on 9 reviews Pool
  • Recommended For:
    • 50% based on 125 reviews Families with teenagers
    • 40% based on 125 reviews Older travelers
    • 40% based on 125 reviews An amazing honeymoon
    • 40% based on 125 reviews Families with young children
    • 30% based on 125 reviews Young singles

Reviews of Omni Chicago Hotel

( 11-20 of 150 )
3 of 5 stars
Big City, Missouri
May 20, 2008
0/1 found this review helpful

This hotel has some issues at the front desk. To have one person handling checkouts at prime checkout time and NO backup is very regrettable.Single file, one at a time, please. No, it is inexcusable. At check out today there was no one at the supervisory level available, only one desk clerk who was not up to the job. Allegedly... more

Management response from
Omni_Manager, E-commerce manager

We are sorry to hear that our level of service was not acceptable during your stay. We strive to give each guest the best service possible each time they enter our doors. Our deluxe suites offer over 400 square feet of space. The bathrooms have over 80 square feet of space. Each room is equipped with 10 electrical outlets with...

5 of 5 stars
Newcastle, England
May 2, 2008
2/2 found this review helpful

I stayed at the Omni Chicago hotel in April 2008 and was very impressed with the facilities and room. The hotel is an all suites hotel. I had a corner suite on the 24th floor looking down Michigan Avenue. The suites are of good size. The living room had a good work space, comfortable sofa and wall mounted LCD TV... more

Management response from
Omni_Manager, Manager

Thank you for choosing the Omni Chicago Hotel on your visit from Newcastle, England. We greatly appreciate reviews from our international guests. We are happy to hear that you joined our Select Guest program and enjoyed our staff, restaurant and luxurious suites. We are pleased to be one of the few hotels on Michigan Avenue to offer complimentary access to...

Apr 11, 2008
1/1 found this review helpful

The Omni Hotel is located in a central part of Chicago, 676 North Michigan Avenue. It's close (walking distance) to so many bars, clubs and restaurants. The hotel itself is clean and very comfortable. All the rooms are suites and there is ample room to work should you wish to. The bed was comfortable and the batroom/shower room provided just... more

Management response from
Omni_Manager, Manager

Your glowing review of the Omni Chicago Hotel is greatly appreciated. We are so glad to hear you took advantage of our breakfast. 676, our restaurant located on the fourth floor of the hotel, offers a breakfast buffet on Saturdays and Sundays from 7 a.m. to noon. Thank you for posting pictures of the hotel as well. We look forward...

3 of 5 stars
California
Apr 3, 2008

Was a little let down by this hotel. I LOVED the location. Right in the heart of N. Michigan Ave. and all its shopping. But the room itself was pricey for the size of the room. Stayed in the suite and it was tiny!! Furniture in the room was ancient and looked shabby too. Didn't want my guest to come... more

Management response from
Omni_Manager, E-commerce manager

The Omni Chicago Hotel is an all-suite property with rooms offering over 400 square feet of space. Larger rooms, such as our Governor Suites, offer 838 square feet of space. We have recently completed a renovation to our guest rooms and lobby. We look forward to the opportunity to welcome you back.

Mar 28, 2008

This is one of the nicest hotels I've frequented. The staff was extremely friendly, and housekeeping did a wonderful job during our three night stay. The hotel was very quiet while we were there. Housekeeping also brought our children warm cookies at night. My only gripe is that the bottled water appeared to be complimentary, but it was not--it was... more

Management response from
Omni_Manager, Manager

We appreciate your review of the Omni Chicago Hotel. We are so glad to hear that you enjoyed your stay and that your children received their complimentary cookies at turndown. We also offer our complimentary Omni Sensational Kids backpacks filled with a kazoo, kaleidoscope and other toys for kids to enjoy. Please visit us again next time you are in...

4 of 5 stars
STL, MO
Mar 25, 2008

We stayed 3 nights at the Omni for "Spring Break," and had a great time in spite of the snow. Location was perfect and having the suite set-up worked well with the kids. Service was excellent - very friendly and helpful. We enjoyed the Select Guests benefits of free wireless internet and the morning beverage service with optional add-on bagels... more

Mar 11, 2008
1/1 found this review helpful

The best part of my stay at the Omni (for a conference held at the hotel) was by far the hotel staff: the front desk clerks were cheerful and efficient, the concierge pleasant and helpful, and the housekeepers responsive to requests. On the other hand, the Omni is both the noisiest and dustiest hotel I have ever stayed in. It... more

Management response from
Omni_Manager, E-commerce Manager

We are sorry that your stay was negatively affected by our recent renovations. We have since completed the renovation of our guest rooms and lobby. Thank you for your patience during your stay with our engineering crew as we worked to upgrade the property. We welcome you to return to the Omni Chicago Hotel for a peaceful, relaxing stay.

5 of 5 stars
Thumb of Michigan
Mar 4, 2008

We went to Chicago for a quick getaway, I picked this hotel because it we right in the center of the Magnificient Mile. Only problem was finding the hotel, sorta, you actually have to turn onto E. Huron St., that is where the enterance to the hotel is. This hotel is exactly where you would want to stay it you... more

5 of 5 stars
Miami Beach
Mar 2, 2008

On a recent trip to visit family in Chicago and Milwaukee, I was able to stay at the Intercontinental in Chicago at the beginning of my trip, and to stay at the Omni for my last night in Chicago. Let me say, for some reason they are ranked as 5 star hotels, but the Omni is a TRUE 5 star... more

4 of 5 stars
las vegas
Mar 1, 2008

arrived for 4 day visit to chicago with my 19 yr old daughter and good friend. stayed in a suite, very decent price, on 24th floor. room was fine for 3 of us. hotel staff were friendly and accomodating. perfect location for shopping or sight seeing. would certainly stay here again for location and price alone. we signed up to... more

Reviews of Omni Chicago Hotel

( 11-20 of 150 )
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Omni Chicago Hotel Also Known As

Address: 676 North Michigan Ave, Chicago, IL 60611