Overall, my stay was pleasant, but there are some misrepresentations about their rooms on their website. Here's the good: the room looked pretty much exactly like the pictures. It was clean, comfortable, pretty, and the bed was very comfortable. Plus, there's a little community kitchen area so I could prepare some of my own food. Here's some of their spin,... more

My partner and I stayed at Ruby Room during a leisure trip to Chicago. It's a beautiful place and we were treated like kings. Our bed was really incredible. It was the best nights sleep I've had in months. The Wicker Park neighborhood was quaint and we avoided paying the $40/night parking fee we usually pay staying downtown. We will... more

We booked a 'Deluxe Room' at the Ruby Room for a long weekend. We were extremely disappointed by our experience there. Things that would probably bother other travelers did not bother us: the stairs, no telephones/tv's, no room service, small bathroom, and checking in at the spa (yes, it's a bit awkward given the tight space amongst all the products... more

I booked a room at the ruby room for a long weekend for my boyfriend's birthday. After looking at the pictures on their website (and this one), it looked like all the rooms had a nice bed, a sitting area, and a nice modern bathroom. I certainly was prepared to forego the television and phone for some nice reading moments... more

I have to admit - I kept wishing I had a pair of Ruby slippers to take me to a different hotel if I clicked them twice. I actually shouldn't call this a hotel -- and nor do they - as it is more a part of the Ruby Room Spa that is down the stairs a building over. For... more

I booked a room for the night of Memorial Day for one of the garden suites. The room was switched at the last minute for maintenence reasons, but did not find out until after I arrived and climbed four flights of stairs with luggage in a tight stairway. The hotel was officially closed for the holiday, but was told I... more