The Hyatt Regency in Chicago is in a great central location. The views from rooms facing the river and the Wrigley building are spectacular day and night. The beds at Hyatt hotels are always so very comfortable. That said, I was disappointed in this Hyatt from the moment we checked in. There was no welcome attitude or hint of a... more

The location is great. Within walking distance of most attractions. However, the great thing is there are plenty of hotels in the same price range in this area with much better customer service. The hotel staff is obnoxiously rude. The concierge was not well educated on local attractions. The first two nights I called to request a room change because... more

My husband & I stayed here for 4 nights while he was attending a conference in May. Our room was on the 4th floor with a view of the river. The view would have been excellent except for the moisture in the windows which blurred the view. It was a nice room but not a 4 star room. I would... more

We paid $75 a night through Priceline, which is excellent for June. Our room had a fantastic view of the Hancock Building and the river. The room was large, clean and had a couch, easy chair and desk chair. The bedding was the newer 'non-bedspread' style, the bed was comfortable, the bathroom was large and, well, we were pleased with... more

The hotel is in the area known as "The Loop". It's a fair distance away from most of the touristey attractions, so plan on walking a lot or using busses/cabs/trains/cars. It's not too far from the Navy Pier. Mellinium Park is only a few blocks away. There are two buildings, and three ways to get between them. The first and... more

I recently stayed at this hotel for a business conference. Although the hotel is not close to the convention center, they did provide a shuttle that had a special route to the convention center. The location of the hotel is convenient to many of the downtown attractions. It is a little further out than the Marriott, or Intercontinental, but most... more

We visited this hotel for lunch and I had to write a review because we were so disappointed. The 151 Restaurant at this Hotel simply had the most miserable and unhelopful wait staff that I have come across. Everythying was just too much trouble. The exception was Joanna, the bar tender, who went out of her way to help us.... more

From the moment we arrived, the staff at the Hyatt Regency Chicago set the tone for a great weekend with their courtesy and friendliness. We were greeted by name with each encounter and truly felt genuine warmth from each staff member. The lobby is very large, but we were able to find a little nest at the Big Bar for... more

We booked our 2 night stay through Hyatt.com and got a rate of $179/night. The location is great -- we walked almost everywhere. We took a cab to Gibson's (excellent mini-sliders!) but walked back to the hotel. The hotel staff was very helpful and our room was very clean and comfortable. The day we checked-out a convention at the hotel... more