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The Willows

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating: 4.5 of 5 stars
TripAdvisor Popularity Index: # 24 of 163 hotels in Chicago
Description: Newly renovated turn-of-the-century architecture with French country decor - 3 blks west of lake, 10 min from downtown Chicago.
  • Address
    555 West Surf Ave
    Chicago, IL 60657-6020
Check Rates: $269 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 28 traveler reviews
  • What to Expect:
    • 4.0 based on 20 reviews Rooms
    • 4.5 based on 20 reviews Service
    • 4.5 based on 20 reviews Value
    • 4.5 based on 20 reviews Cleanliness
    • 3.5 based on 2 reviews Dining
  • Recommended For:
    • 60% based on 20 reviews Older travelers
    • 50% based on 20 reviews An amazing honeymoon
    • 50% based on 20 reviews Families with teenagers
    • 30% based on 20 reviews Young singles
    • 30% based on 20 reviews Families with young children

Reviews of The Willows

( 1-10 of 28 )
5 of 5 stars
North Carolina
Apr 7, 2008

We just returned from 5 nights at The Willows. The hotel is wonderful and the staff is very knowledgeable and helpful. This was our first trip to Chicago and after reading several reviews online, decided we didn't need to pay the high prices of hotels downtown, and booked this hotel directly from the property. We stayed in a king room... more

5 of 5 stars
Wilmette
Mar 21, 2008

The Willows hotel is my favorite place to stay when visiting Chicago. It is located in a great neighborhood near the lakefront with a huge selection of Restaurants and shops in walking distance. The hotel is quiet and the rooms are very clean. I find the staff to always be exceptionally kind and helpful which really makes this hotel feel... more

5 of 5 stars
Prinston, NJ
Dec 17, 2007

I have been to Chicago many times for business and usually stay with Hilton or Marriot, but one trip they were sold out and came along the Willows and had a fantastic stay. The Hotel was just renovated from top to bottom and the staff is always great. Great restaurants within walking distance and bars. They also have two other... more

4 of 5 stars
Columbus,O
Nov 20, 2007
2/2 found this review helpful

We have stayed at the The Willows three times this year, and each time has been a positive experience. And, we were there in three seasons (Feb. the weekend of the big snowstorm that closed the airports, Labor Day weekend, and end of October), so we can vouch for the excellent heat, air conditioning, and good 'ol fresh air from... more

4 of 5 stars
Wooster, Ohio
Nov 11, 2007
1/1 found this review helpful

I was in the Chicago area for a convention and wanted to stay downtown to be near McCormick Place. However, the only available room I could find was at the Willows in Lakeview. I really enjoyed the neighborhood! I love walking to the small shops, it was nice after a hectic day downtown. I rode the CTA to save on... more

5 of 5 stars
Riverside, CA
Oct 27, 2007
2/2 found this review helpful

After reading several positive reviews about the Willows (convenient location near public transportation, clean rooms and safe) I didn't hesitate to book a reservation for myself and a colleague attending trade shows for a business trip. My late night flight was delayed, and by the time I got through the unusually long taxi lines, I was pretty worn out (I'd... more

Oct 9, 2007
2/2 found this review helpful

My husband and I stayed at the Willows for our honeymoon. We loved the property and the neighborhood. It was within walking distance to Wrigley and downtown was short taxi ride away. We are planning an anual trip to Chicago and will stay at the Willows again. The breakfast was good and the afternoon cookies and lemonade added the extra... more

5 of 5 stars
St. Louis, Missouri
Jun 20, 2007
3/3 found this review helpful

We have stayed at the Willows several times due to our daughter seeing a specialist at Children's hospital. Sure the hotel is old, but it is very clean and comfortable. The staff was excellent every time we have stayed there, very helpful and friendly. The coffee and tea available 24 hours is nice as are the bathrobes in the rooms.... more

5 of 5 stars
Missouri
Feb 13, 2007
2/2 found this review helpful

We needed a hotel when visiting our son who recently moved to the Lincoln Park area. The Willows was perfect for us, as there are few hotels close to his apartment. The Willows reminds one of hotels in the UK and was a break from the run of the mill chain hotel. Warm, comfortable lobby with fireplace and coffee. Continental... more

5 of 5 stars
Pasadena, CA
Nov 20, 2006
2/3 found this review helpful

My husband and I stayed at the Willows a couple nights after our wedding in Chicago. After being at the Palmer House Hilton (which is lovely) we were looking forward to getting out of downtown. The Willows is in a great neighborhood and so peaceful and quiet. The hotel is charming and we loved the lemonade and cookies. Everything was... more

Reviews of The Willows

( 1-10 of 28 )
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The Willows Address

555 West Surf Ave, Chicago, IL 60657-6020