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The Willows

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 30 reviews
30 Reviews
5.0 of 5 stars
13
4.0 of 5 stars
10
3.0 of 5 stars
2
2.0 of 5 stars
4
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#28 of 164 hotels in Chicago
Description: Newly renovated turn-of-the-century architecture with French country decor - 3 blks west of lake, 10 min from downtown Chicago.
  • Address
    555 West Surf Ave
    Chicago, IL 60657-6020
Check Rates: $198 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 30 traveler reviews
  • What to Expect:
    • 4 based on 22 reviews Rooms
    • 4.5 based on 22 reviews Service
    • 4.5 based on 22 reviews Value
    • 4.5 based on 22 reviews Cleanliness
    • 3.5 based on 2 reviews Dining
  • Recommended For:
    • 60% based on 22 reviews Older travelers
    • 50% based on 22 reviews An amazing honeymoon
    • 50% based on 22 reviews Families with teenagers
    • 30% based on 22 reviews Young singles
    • 30% based on 22 reviews Families with young children

Reviews of The Willows

( 11-20 of 30 )
5 of 5 stars
Missouri
Feb 13, 2007
2/2 found this review helpful

We needed a hotel when visiting our son who recently moved to the Lincoln Park area. The Willows was perfect for us, as there are few hotels close to his apartment. The Willows reminds one of hotels in the UK and was a break from the run of the mill chain hotel. Warm, comfortable lobby with fireplace and coffee. Continental... more

5 of 5 stars
Pasadena, CA
Nov 20, 2006
2/3 found this review helpful

My husband and I stayed at the Willows a couple nights after our wedding in Chicago. After being at the Palmer House Hilton (which is lovely) we were looking forward to getting out of downtown. The Willows is in a great neighborhood and so peaceful and quiet. The hotel is charming and we loved the lemonade and cookies. Everything was... more

Oct 8, 2006
4/6 found this review helpful

I'll start out with the positives. The staff was amazing and the room was ok (large, clean, tastefully decorated). The location was great - close to restaruants, Starbucks and, lucky for us, the hospital. The bathtub was INCREDIBLY slippery. I showered first, slipped in the tub and warned my travel buddy to be very careful. Well, he ended up slipping... more

3 of 5 stars
Davenport, Iowa
Aug 9, 2006

We've stayed at the Willows Hotel several times because of it's great location. It's located in a lovely neighbourhood in the Lakeview area of Chicago and is in walking distance of Wrigley Field and lots of interesting restaurants on Clark Street. Our experience there has been hit and miss. Front desk staff can be friendly and knowledgeble, or clueless. I... more

4 of 5 stars
Indianapolis, IN.
May 1, 2006
3/3 found this review helpful

We stayed 3 nights at the Willows for the first time in April 2006. This hotel is very clean and comfortable, but keep in mid it is not a new hotel. It is Victorian, quaint and quiet. Our room was one queen/king bed - non smoking room. One side of the bed was against the wall, which made it difficult... more

Dec 12, 2005
4/4 found this review helpful

I stayed here for the Chicago Marathon and found this great little hotel on the internet.I'm from a small town and not use to a big city but found the Willows to be charming and very safe. The staff was so friendly and the room very clean. I saw someone who wrote the there floor was dirty but mine looked... more

Nov 29, 2005
2/9 found this review helpful

Stayed here for my wedding night. Although the room was clean and nicely laid out, I would never stay there again and regret staying there. There's a metal cage (radiator?) on the wall right over the toilet, which was a pleasure ramming my shoulder into in the middle of the night by accident. The doors in the hallway slam so... more

Nov 19, 2005
3/7 found this review helpful

I think all the good reviews written about this was put in by the staff or people taking happy pills. This is a bare bones hotel with old worn out carpet in the bedrooms. Sure, the lobby is nice, but you don't sleep in the lobby. The carpet in the room was filthy and I was scared to step on... more

Oct 1, 2005
2/2 found this review helpful

Just got back from Chicago had to go there for a medical appt for my daughter. The staff at this hotel were so helpful. Even printed out directions for getting around town. Very comfy rooms, suprisingly very quiet also. The hotel was almost like an oasis from the hustle and bustle of the city. The tree lined street the hotel... more

4 of 5 stars
A TripAdvisor Member
Leamington Spa England
Sep 12, 2005
0/3 found this review helpful

Stayed here for two nights - very friendly staff, nice location, presentable accommodation. Would stay here again if looking to be in the Lincoln Park area although would probably stay downtown next time. more

Reviews of The Willows

( 11-20 of 30 )
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The Willows Address

555 West Surf Ave, Chicago, IL 60657-6020