After reading the reviews on Trip Advisor, I was a bit skeptical about this property. However the rate I obtained on Hotwire ($139/nt) was too good to pass up. Don't know where all the negative comments were coming from. I had no issues whatsoever with the elevator. It was always quick to arrive. Yes, the room was small, but I... more

No vending machines, limited hours for the restaurant and room service. Go to the grocery store before heading up to your room because if you get hungry in the middle of the night, you won't get any help in the hotel. more

I booked my room through the hotel website and received the "special web rate", which was 15% off. It was a better rate than I could find on any other hotel website. The location is excellent and in a GREAT part of town. I was there only one night, and literally only in the room awake for 1 hour. The... more

I was very afraid to stay here, based on the reviews I had read. But I have to say the experience was overall good. I think that the owners of the hotel know that because of it's very good location, people will overlook it's shortcomings, and some of these are serious. For starters, the front desk employees need to get... more

The hotel was undergoing major construction and they neglected to mention that when I called for my reservation. They also neglected to mention that only one elevator was working and that my room was about a big as my 12 year old's closet. They didn't tell me there was no coffeemaker in the room or Minimal shelf space in the... more

I stayed for two nights on business. I was worried after reading the reviews, but I was pleasantly surprised. The room was not big, but perfect for one person or a for couple for a short stay. It was recently remodelled: I liked the style and the bed was very comfortable. The position is great, right in the middle of... more

My friend and I were meeting up in Chicago and asked for rooms close to each other (we booked this 5 months in advance). She got a room on one floor and I on another. My lovely room overlooked what appeared to be a prison yard. Why are there Ice machines and no ice buckets? My room card key only... more

Reading some of the reviews on here, I was nervous as to what we would find when we arrived in Chicago, but I was pleasantly surprised. I knew to expect small rooms and slow elevators, both of which were there, but neither were vacation ruiners. We were booked in a room with one double bed, though the bed was at... more

I loved the location right on the magnificient mile, but the rooms were too small for two people and so was the bathroom, we were in a room with a motor going at all times, we don't know what it was but it was loud and made it hard to sleep. The beds are not very comfortable either. We were... more