This hotel was GORGEOUS! It looks like it belongs on the beaches of California. The very zen-friendly lobby was gorgeous with soft green lighting and floral designs. The fountains were a pefect touch! We were very impresed. The smell of white tea could be smelled all over, it was the perfect touch. The rooms were tastefully simple and modern. The... more

We got back yesterday from a 4 day stay at the Lombard Westin in Yorktown, Chicago. We were there for a Navy ship reunion. We arrived at Ohare and waited in line for a taxi. We had called the hotel before our trip to ask about transportation from the airport but were told that the hotel shuttle would cost the... more

I stayed here for 2 days for a business trip. For the Oakbrook area, this is a great hotel. Very new, clean, and great customer service. The location is a little odd, it is in a shopping mall area. But then it seems all the other hotels in the area is as well. I enjoyed my stay - nice bed,... more

One of the very best hotels we have stayed in for shipping in Chicago! We have family in Downers Grove and really like Oakbrook shopping centre. These facts made this location the best for this trip. We often stay in hotels downtown but decided for ease of travel to stay out of town for this trip. The pool scene was... more

The check-in was efficient and the staff was very courteous. The room was spacious and the décor agreeable. We used their pool and hot tub and were pleased. The pool is long enough to swim laps. The concierge staff provided me a laminated route card of running routes in the neighborhood, which I appreciated. The restaurant features Harry Cary’s and... more

I've been staying at the Westin for a few weeks now for 3 nights a week as a business traveler. There have been a few minor hiccups (which is to be expected) but the hotel staff has done their best to make things right immediately. Rooms are what you'd expect from a new Westin property. The comfortable Starwood bed and... more

While a lovely new hotel, there were a few problems with the Westin Lombard. Firstly, the sink plug in our room was faulty – apparently due to poor workmanship on part of the builders. We reported this on our last day of our stay, because we didn’t want to move from our corner room, but it was worrying for such... more

This is a very good business hotel that needs a little work to make it great. This is the second time I have stayed here and the main problem seems to be the front desk. The first time I stayed here, I went to check in and I was told that there was not a room ready for me. I... more

The bed was the best part. Harry Carey's was at best non-attentive and loud. Waitresses milling about, but no one to serve you. My wife and I were "relaxing" in bed when the house keeping manager decided to, without knocking or anything, open the door and then immediatly close the door. She was quite startled when I confronted her with... more