I booked this room at the Comfort Inn guest privileges website. I booked one room for 3 nights and an additional room for 1 night using points. We had stayed at this property 3 years prior over the Christmas holiday. Upon arrival we had to be moved to a different room as they had put us on the 2nd floor... more

This place gives a bad name to other Comfort Inns. We have several complaints about this place, any of which taken individually probably sound petty, but they all added up to an unpleasant stay. We arrived at 1:30 p.m. hoping to check in early, but the man at the desk pointedly looked at the clock and informed us that check-in... more

My husband and I spend several weekends a year in Ottawa to visit a group of friends in the area. Recently we had the misfortune of having to stay at the Comfort Inn because no other hotels had availability. This is one of the worst hotels I have ever stayed in. I was afraid to walk around in my bare... more

The worst thing about this hotel is the service. After swimming in the pool, I went to the front desk and asked for extra towels. What I got was a huge sigh. He wanted to know why I needed more towels. I didn't think that this was going to be a big deal, but it was appearently. In fact whenever... more

Avoid this hotel!! It was very dirty, the staff was awful, overall bad experience!!! more

Very dissapointed with the level of service (rather, lack of service) at this comfort inn during the weekend that we stayed. Our room was not vaccumed, the air conditioning didn't work (it was 92 degrees with 98% humidity - we slept with the window open and the hotel wouldn't do anything about the problem), and the blanket on our bed... more

We had four rooms at this motel. It was dirty, damaged and the desk staff was rude. Several things were broken or didn't work. They messed up most of our reservations. They were upset when we asked for anything. We were charged the wrong amount. The chairs in our room had stains, the walls had stains and the room wasn't... more

This place was an absolute pig sty. In the room we found one of the lamps had a lightbulb broken in the fixture, the phone jack had been ripped from the wall and was hanging by the wires, the ice bucket was filthy, a very large air vent appeared to have never been cleaned. There was dust stuck to it... more

room was not vacumned, hotel desk staff did not speak or understand english. when the room was cleaned for the day they turned off the air condionting on a 92 degree high humdity day. discounts I was told would be give a check in time, when I checked in I was told I had to provide them at the time... more