This hotel was lovely. I loved the ambiance of the lobby bar. I also loved my room! It was very spacious. The staff was more than accomidating. My best friend and I had a blast and can't wait to go back! more

I stayed here overnight on my way to Canada. I had just arrived after 21hours travelling and my luggage had gone missing so I was in a pretty bad mood by the time I got there but the hotel was a blissful retreat. It was clean with a large room and the bed was very very comfortable. There was a... more

We arrived from Singapore a bit tired and this hotel was perfect for an overnight stay before continuing on home. The shuttle came fairly quickly and we checked in fast. The room was large and clean with comfortable beds. The furniture could be described as battle-scarred but that was of little concern to us. The shower worked although water pressure... more

Stayed night before flight to Vegas. Hotel shuttle pick up to and from the airport used and no problems. Lobby spacious and reception staff helpful. Room big and clean with large comfortable bed, and TV. Bathroom clean and modern. Had view of chicago skyline at night. Room service used which came quick and was tasty and not too expensive. Hotel... more

We were in Chicago to visit two of our customers. We wanted to stay near the airport. We used the United Airlines package deal to book. The shuttle service was excellent! Check in was smooth. We found everyone who worked there to be very nice. We used room service, which worked out very well. The tip is already added in... more

We stayed at the Sofitel 1 night for a business conference. After staying at the Embassy Suites next door just a few weeks prior, I had high expectations (but this one was less expensive, so I should have taken that into consideration...) GOOD: The decor of the lobby and lounge was very clean and "trendy" when you walk in. The... more

I spend 3 night there, I was very disappointed by the service level. The internet acces is not included in the room rates which is already high. Breakfast is without imagination and could at least offer a buffet. The only interest in the location closed of Rosemont's center. more

The hotel itself was pleasant, clean, nice towels and toiletries, courteous staff, but a little over the top on the France theme to everything. Certainly a nice place to stay before an early morning flight. Didn't use the airport shuttle because we had our own car---which cost $18 to park, just for overnight (and would have cost $28 if we'd... more

We stayed here after being cancelled off a United Airlines flight (United gave us zero help in finding this accomodation - or with anything else for that matter.) We got a tip from a fellow traveler and called the hotel from an airport kiosk. The check in was efficient and the staff was very courteous. The room was fine, the... more