I was initially concerned about the mixed reviews but other reviewers' photo posts convinced us to try this establishment. The room was spacious, clean and well kept. The bathroom was modern and looked new. For the amount we paid, the accommodations definitely exceeded my expectations. It was comfortable and perfect after a long late drive and an early morning start.... more

Major complaints for this Inn - we checked into a room where there were dirty floors throughout. Behind the TV was a receptacle that was not secured to the wall allowing unsafe wire exposure. During our stay there was a small snow storm - the plow truck driver who was hired by the motel drove through the parking lot for... more

when i called for booking for a 89 guest they were very fast and know what they were doing. well service. more

I did spend here about two weeks, management has changed and the staff very courteous and friendly, they’re still struggling with some repairs but overall very comfortable, safe, quite and the best rates around. Will stay there again. more

We stayed here on our way through the US...and we were heading for NYC. We decided to make one last stop before New York and found this place. We didn't expect much yet, but it looked good from outside and we had a coupon for this motel. The price was quite good for NY state. After the check-in, which was... more

Our family stayed for 3 nights in two different rooms. We had 4 guests in one room, but only had 3 towels. We called the front desk to ask for more towels two nights in a row. On the first call, we were told to come get them ourselves. The second time, we were told (at 12am) that they did... more

I have stayed at this hotel for the past 3 years. I arrived late at night to a room that had a light fixture out, one towel and a huge red stain (supposedly cleaned) in the entry of the room, ripped bedspread and what seemed to be a very dirty overall room--ripped sofa, dirt along the floor edges and food... more

When I called the Suffern hotel to book a room, I was transferred to a central, nationwide booking facility. I was offered a choice of several rooms, and I picked one of the non-smoking options. So far, so good... right? Well, when I arrived, I gave the night clerk my AAA card and my driver license. Apparently, hotel policy is... more