My girlfriend and I spent 2 weeks at this hotel last August (2007). We stayed on a B&B basis and overall were very pleased with the hotel and the holiday. There are a lot of bad reviews on here from AI guests, and this can be understandable if the breakfast is anything to go by! Breakfast - by the time... more

I stayed at the Helios spa at the beginning of May 2008. First I stayed in a 4 star room than I upgraded to a 5 star. I don't know on what criteria they give the stars to these people. The difference was that the 4 star was dirtier, it had no shower gel, bath robe or slippers while the... more

as a all inclusive guest we were treated to the worst supply off local drinks, wine worth L1.5 a ltr=75 pence was served in jugs totally undrinkable?only local lager beer no other?staff management poorly trained,local stalls all controlled by a cartel,no items differ in price more

I booked to stay at Helios Spa and resort, on a 4 star All inclusive holiday with my family. Please pay attention to these reviews and do not give this hotel the benefit of the doubt like i did. First impressions are good but then we got to our room which had not been cleaned properly we reported this to... more

The hotel itself has great facilities. The room was spacious and clean. The first problem was with the restaurant. It is very badly managed. .When the cups are all used up at breakfast they are replaced by plastic cups. When I stay in a 4-star hotel I expect .the staff to treat me with respect. In this hotel I found... more

Like many others on this site i was a little concerned upon reading some reviews of Helios Spa & Resort. However i can gladly say that those people must have gone to a completely different hotel to me. I found the hotel brilliant and was the only thing that made my time in Golden Sands enjoyable. The rooms are huge... more

Having read a range of reviews on here I was a little dubious...but have been pleasantly surpised. We were on the second floor whcih I think was definitely a plus as there were a few people on the ground floor who weren't as satisfied as we. Our double room was spacious with a nice balcony and very nice bathroom with... more

We visited Helios Spa in Golden Sands,in Sepember this year. My opinion of this holiday, if you desire a holiday with culture, stunning scenery, quietness, individuality, and a romantic atmosphere, please do not visit Golden Sands. And now to discuss the hotel, in it's defence, it is clean and spacious.The rooms are extremely comfortable, and all sheets , towels etc,... more

Stayed for 2 weeks in July 06 at the 5* Hotel where we found the family room huge, 2 bathrooms, tv, mini-bar (very cheap) very good. 1st time in Bulgaria so was not sure what to expect but found it very clean with a high standard of accomodation and lots of things for the kids to do. Stayed bed and... more