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Sheraton Cleveland Airport Hotel

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 27 reviews
27 Reviews
5.0 of 5 stars
12
4.0 of 5 stars
7
3.0 of 5 stars
5
2.0 of 5 stars
1
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#7 of 34 hotels in Cleveland
Description: Airport Hotel & Tower (1972) situated 200 yards from terminals (24-hour courtesy van).
  • Address
    5300 Riverside Dr.
    Cleveland, OH 44135
Check Rates: $150 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 27 traveler reviews
  • What to Expect:
    • 3.5 based on 19 reviews Rooms
    • 3.5 based on 18 reviews Service
    • 4 based on 18 reviews Value
    • 3.5 based on 19 reviews Cleanliness
    • 4 based on 2 reviews Pool
  • Recommended For:
    • 30% based on 20 reviews Older travelers
    • 30% based on 20 reviews Families with teenagers
    • 30% based on 20 reviews Families with young children
    • 20% based on 20 reviews Young singles
    • 20% based on 20 reviews Pet owners

Reviews of Sheraton Cleveland Airport Hotel

( 1-10 of 27 )
5 of 5 stars
Ft Lauderdale, Florida
Aug 9, 2008
1/1 found this review helpful

We could not be happier with this hotel. It is efficient and service oriented. They were an express drop off for my Hertz rental car. The shuttle came back to my car to assist with the luggage. The restaurant was very nice. The food was great, as was the service. The executive floor served snacks and drinks until late at... more

5 of 5 stars
Fullerton, CA
Jul 29, 2008
1/1 found this review helpful

We travelled from CA to Cleveland on the red eye, arriving at The Sheraton at 7:30 a.m., way before regular check-in. The staff on reception were delightful - welcomed us to Cleveland and found us a room immediately so we could shower and change. We ate in the breakfast room several times and the staff were efficient and friendly -... more

Jul 26, 2008

I used the Sheraton Airport for an overnight stay for an early morning flight. It was a perfect location, as it only took about 2 minutes to get from the hotel to the ticket counter. I did not use any of the facilities of the hotel, as I checked in after 8:00PM. The front desk staff was courteous and got... more

4 of 5 stars
Pittsburgh
Jul 11, 2008
1/1 found this review helpful

This hotel was nice and clean, the staff was friendly and helpful. The only thing seriously lacking was the gym. There are 5 sad pieces of old equipment: 2 treadmills, a stepper, and 2 bikes. If you are looking for an airport hotel in Cleveland, this is your best bet. more

5 of 5 stars
Chambersburg
Jun 17, 2008
1/1 found this review helpful

WOW, what a great Hotel ! The best sleep I've EVER gotten in a hotel ! The fluffiest, most comfortable beds and pillows! And, believe it or not, it was the QUIETEST. Did not hear any dogs barking or people talking. You could faintly hear the bigger planes in the distance. It has a great heated pool; a nice size... more

3 of 5 stars
Long Island, NY
Apr 24, 2008
0/2 found this review helpful

The property is ugly. It seems old and not updated. It is imposible to get there with Mapquest. Do not Mapquest because it will not get you to the hotel. This is a perfect hotel for a one night stay to catch a flight the folowing morning. That is the only purpose for this hotel as it is in the... more

Apr 16, 2008
2/2 found this review helpful

Staff is friendly and helpful. Checked in late and was quickly given my room and parking in the preferred lot upfront. Room has definitely gone through some upgrades. Maybe not the most impressive one's but at least the hotel is trying to improve itself. Breakfast service was embarrassing in the restaurant, however. I attempted to order, which took over 5... more

Jan 28, 2008
0/3 found this review helpful

A very nice staff member helped address my concerns, which mostly centered on cleanliness of this hotel. Add to this the hotel's age: the hygiene of the room did not seem promising nor comforting. As other reviewers point out, this is an older, not-so-renovated hotel with certain ghosts: smell, archaic fixtures, etc. With little staff present to assist with normal... more

Jan 4, 2008
1/1 found this review helpful

Customer service was terrific! Hotel shuttle was quick and pleasant about taking us to the NASA center and even a great restaurant called 100 Boomers. Pool was amazing and WARM. Room was a little worn down for a Sheraton, but the bed was more comfortable than mine at home! Highly recommended for convenient location, shuttle, beds. more

Aug 14, 2007
3/3 found this review helpful

We stayed here for one night prior to our early morning flight and were very impressed. The lobby area is inviting, right down to a relaxing waterfall, and there is a bar there (though we ate out before arriving with family) - check in was a breeze and they organised an early morning wake up call and help with our... more

Reviews of Sheraton Cleveland Airport Hotel

( 1-10 of 27 )
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Sheraton Cleveland Airport Hotel Also Known As

Address: 5300 Riverside Dr., Cleveland, OH 44135