I don't understand why some people complain about this hotel. We stayed 1 night on4th May 2008 to attend the wedding of my son.I rang reception early in the morning to see if we could check in early.Although the hotel was fully booked the night before, the receptionist couldn't have been more helpful,she checked with housekeeping,& a room was made... more

Not a 4 star. I stayed in a 4 star in Clonmel, Ireland , and that room was twice the size! TV was very basic, very annoying ever time you tried to switch to sky news, the pay per view hotel movies kept coming up. Room was notting special. Shower and toilet standard. I got my breakfast sent to my... more

I stayed here in Feb 2008 in a suite - because I needed to conduct confidential business meetings. The whole place is tired, knackered and well over priced. Very noisy. The entrance is completely blocked at times with smokers. The place really show signs of being very tired. On Monday evening I asked for a single table in the restaurant... more

we have stayed at this hotel on several occasions and find its location perfect when travelling north. The staff have always been most helpfull. On our last stay we had a very comfortable room as usual and also had an excellent meal in the hotel restaurant. We had occasion to speak the young duty manager Jac who we cannot praise... more

We have stayed at this hotel 3 times and everytime it has wonderful stay. We had our wedding there in August and everything was amazing. Staff were very friendly and helpful from the receptionist when we tried to check our guests in early to the bar man that was serving us until the early hours. When we first met with... more

The hotel and rooms generally were pretty good and comfortable. Where they need to sharpen up their act is the attention to detail. Colleagues had an exceptionally long wait for their food in the restaurant which like their bar prices is very expensive (they have a captive market with little else close by) and little things regarding conference facilities need... more

I had one night at the Thistle on business and i must say I was impressed. Very large room, furnishings looked fairly new and a great bed. Bathroom was excellent with possibly the best hotel shower i have ever experienced. About an hour after checking in, I got a call from reception to ask if everything was ok with my... more

Well, what can I say... When we booked the hotel, we thought we were in for a treat as we have stayed at the Thistle chain before and had excellent experiences. We booked the hotel as we were attending a wedding at the racecourse. We were greeted coldly by the member of staff at reception. She took our details and... more

Stayed here recently for one night and was quite impressed as we got given a great rate. Rang the night before to ask for early check in and the the staff were very helpful and confirmed that as our assigned room was empty that night, it would be no problem checking in early. Which was good as we checked in... more