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Cleveland, Ohio
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Cleveland, Ohio
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Philadelphia, PA
This was our tv, the bed was directly across it

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Philadelphia, PA
Beware the penthouse suite!

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Baltimore, Maryland

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**Professional Advice** (5)
Title	Source
“Onyx Hotel”	Yankee Magazine's New England
“Onyx Hotel”	Gayot.com
“Boston Uncommon”	Travel + Leisure
“An Online Update for Frommer's Boston”	Frommer's
“An Online Update for Frommer's New England”	Frommer's

**Web Comments from Travelers** (2)
Title	Source
“The Onyx Hotel - a Kimpton Hotel”	Expedia.com
“Great room rates”	Venere.com

TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating:

Based on 165 traveler reviews

What to Expect:
- Rooms
- Service
- Value
- Cleanliness
- Pool

Next 10 »

Reviews of Onyx Hotel - a Kimpton Hotel

( 1-10 of 165 )

“The Onyx - a hidden gem”

Jan024

Belfast, Northern Ireland

Jul 18, 2008

We stayed in the Onyx for a few days in July 2008. We had stayed in a few different hotels during our visit to Boston and this was the best. The rooms were clean and extremely modern, and while our double/double room was not huge we managed with two adults and two teens. The staff were extremely friendly and helpful... more

Management response from
Distributi0nManager, Management

Thank you for reviewing the Onyx Hotel. We’re glad that you enjoyed our location and rooms, and that you were able to partake in our evening wine reception. We hope to have the opportunity to welcome you back to the Onyx the next time you are in town. Thank you again for your comments.

“Great Hotel (4th of July weekend)”

ungrecco

nyc

Jul 7, 2008

1/1 found this review helpful

Stayed at the Onyx for the 4th of July weekend. Chose the hotel based on price and pet friendly policy. Hotel looked great in pics on website... looks just as good, if not better in person. The decor was very nice.. modern look, but nothing crazy.... nice combination of colors and materials. The staff was VERY friendly and helpful. The... more

Management response from
Distributi0nManager, Management

Dear ungrecco, Thank you for your very nice review of the Onyx Hotel. We’re so pleased to read your wonderful comments and to know that you and your pet truly enjoyed your stay. We look forward to welcoming you both back at the Onyx whenever you are in Boston next. Thank you again for your comments.

“Nice european style hotel, a few problems but still an excellent bargain!”

dmsgrl

Columbus, Ohio

Jun 30, 2008

1/1 found this review helpful

We love the Kimpton Hotels and, while this was not our favorite, it is a very nice little hotel. The rooms are on the small side. On the plus side, the location is quiet but is within convenient walking distance to all the major downtown attractions. The staff, as always for Kimpton, was very helpful and friendly. The beds at... more

Management response from
Distributi0nManager, Management

Dear dmsgrl, Thank you for reviewing the Onyx Hotel. It’s nice to hear that you are a fan of Kimpton hotels and have visited several of our properties. I’m glad that overall you enjoyed your stay and would stay with us again. I’m also happy to know that you find the atmosphere welcoming, and enjoyed our amenities and wine hour....

“Very Disappointed-Fore Warning Pets allowed!!”

vacationqueen33

Buffalo, NY

Jun 29, 2008

2/2 found this review helpful

For a four star hotel the Onyx really missed the mark. We arrived on Friday afternoon, we entered the hotel and the check in area was non existent. People were trying to check in/out and the entire area was congested with people and luggage. A complete mess. If they hadn't built a semi-circular sitting area in the front entrance way... more

Management response from
OpsManager155, Operations Manager

Dear Vacationqueen33- Thank you for your feedback regarding your most recent visit to the Onyx Hotel. It is clear to see that your stay was not as you expected it to be and for that i can not apologize enough. I have reviewed your comments and will address them with our staff. I did want to point out that the...

“The Onyx is Fantastic!”

Travelbug36

Preston, England

Jun 26, 2008

1/1 found this review helpful

Stayed at the Onyx for four nights after a 6 night hetic stay in New York and the relaxed friendly atmosphere was exactly what was needed! The wine hour between 5 & 6 is worth taking advantage of, a free cold glass of wine after a day sightseeing is a must. The hotel is in no more than 10 minutes... more

Management response from
Distributi0nManager, Management

Dear Travelbug36, Thank you for your review of the Onyx Hotel. It sounds like you and your husband really had a great time in Boston. We’re glad that you enjoyed our evening wine reception and that our neighborhood was convenient to all of your tourist activities. We’re glad you had an enjoyable stay, and hope that if your travels bring...

“Great Hotel!”

irnmadn9

Cleveland, Ohio

Jun 24, 2008

Great place to stay in Boston. Next to the Garden and <5 min walk to the North subway station. Friendly service! Nice linens, comfortable size rooms, free wine from 5-6pm in the lobby, Aveda products. Would have given this hotel an "excellent" rating but be warned of the loud banging noise if staying next to the electric room. Almost sounded... more

2 Photos

Management response from
Distributi0nManager, Management

Dear irnmadn9, Thank you for reviewing the Onyx Hotel. We’re glad that overall you had a pleasant stay and enjoyed our location, friendly service, and our complimentary hosted wine hour. Please accept my apologies for the inconvenience of the noise you heard in your guest room. Your comments will be forwarded to our engineering department for resolution incase this issue...

“Really nice hotel”

Merv1955

Berkshire, England

Jun 22, 2008

We stayed at the Onyx twice in a fortnight at each end of a tour of New England, having stayed at Kimpton hotels before. These stays were as expected, nice room and very good service from all the staff we encountered. Location is fantastic for the centre of Boston either if you want to walk or get a cab. Couldn't... more

Management response from
Distributi0nManager, Management

Dear Merv1955, Thank you for staying with us during your recent tour of New England, and for sharing your experience. We’re glad that you enjoyed our location, as well as our hosted evening wine reception, and we’re happy to know that you will certainly return upon your next visit. We look forward to welcoming you back!

“Onyx - another Boston winner!”

Bunknown

Jun 21, 2008

Four of us stayed at the Onyx the night of the NBA Finals in the penthouse. We believe the Onyx, the Onyx staff and the Celtics to be winners. Onyx staff emailed us before our arrival and asked if we had any requests for our visit. I emailed them a short list, including a couple specific items. Upon our arrival,... more

Management response from
Distributi0nManager, Management

Dear Bunknown, Thank you for your review of our hotel, and for all of your kind words regarding our staff, amenities, and location. We’re so pleased to know that you had a pleasant stay, and enjoyed watching the Celtics beat LA!!! We hope to have the opportunity to welcome you back the next time you are in town. Thank you...

“Enjoyable Stay”

jerSB

Santa Barbara, CA

Jun 11, 2008

Stayed one night. Found the hotel typical of Kimptons hotels, meaning very nice. Something I wish I knew about before I booked is that they have kayaks and bicycles for use by guests. Close to subway. Found the restaurant food alright, service was good. more

Management response from
Distributi0nManager, Management

Dear jersb, Thank you for your review of your recent stay. I believe that you stayed at our sister property in Cambridge, the Hotel Marlowe. At the Marlowe we do offer guests kayaks and bicycles for day use along the Charles River. I have spoken to our manager and we agree that we should let guests know about this when...

“Very Nice!”

xstaylor

Hatfield, PA

May 28, 2008

As a 1st time visitor to Boston, the Onyx was a great place to stay. The staff were extremely friendly and helpful. The rooms were clean and nicely furnished. The linens and towels were soft and comfortable (which is not a common occurrence in most other hotels). The wine/beer hour was a nice treat at the end of a long... more

Management response from
Distributi0nManager, Management

Dear xstaylor, Thank you for reviewing the Onyx Hotel. We’re happy that you chose to stay with us on your first trip to Boston. Thank you for your kind words regarding our staff, services, and amenities. We’re glad that overall you enjoyed your stay at the Onyx, and we hope to have to opportunity to welcome you back when you...

Next 10 »